Search through all 7402 posts
“I had a profound experience last week, which unfortunately pushed me over to the dark side regarding my perpetually optimistic perspective on how UX design professionals will eventually take a place of equal rank in the boardroom. (…) the future ownership of the UX agenda will become the provenance of people not trained as designers or HCI specialists but of people who have never actually practiced design. At least they will employ designers.”
(Daniel Rosenberg ~ ACM Interactions)
“What started with a conversation over coffee led to a realization that our lines of work had parallel purposes, processes, and goals. We found that we were both passionate about designing for people, regardless of what we were developing. This common vision led us to wonder if our industries are converging on a similar point: designing excellent experiences.”
(Mary Oakland and Shana West ~ UX magazine)
“We judge products by the personalities we sense through their aesthetics and style of interaction. It takes the skill and sensitivity of designers, marketers and user experience professionals to properly identify the personality that appeals to their target audience, and then consistently design, market, advertise and package that product with the appropriate personality in mind. The A.C.T. Model can help practitioners to more fully and systematically address the requirements that lead to successful products.”
(Trevor van Gorp a.k.a. @trevvg ~ Boxes and Arrows)
“Proper use of color can enhance the user experience of any design as color affects humans psychologically, physiologically, and emotionally. (…) Remember that user experience is overarchingly affective. Both objective and subjective evidence supports the concept that color affects humans psychologically, physiologically, and emotionally. Importantly, these effects come wrapped in cultural contexts. This means that the reactions that color evokes in us can change depending on the culture or cultures in which we were raised, currently reside, or are currently acting as a user. Selecting and using color with thought, purpose, and care can enhance the user experience. We would love to hear your experiences with color use and choice in your designs. Please write your comments below. Until next time, please enjoy the experience.”
“As UX continues to broaden in scope and appeal, I’d like to look at certain aspects of current UX design practice to identify some emerging themes indicating that a fundamental shift in the UX landscape may be occurring. By considering its diversity, its varying roles, and its growing relevance, my intent is to provoke conversation and reflection on current practice and speculate on some future disciplinary goals beyond the screen. In this article, I’ll put forth a few dimensions of an expanded view of UX practice that ties directly to current themes in design education and explicit shifts in industry as UX continues to gain clarity and mainstream status.”
“If information is only secondary to knowledge in terms of usefulness to achieve a particular goal or purpose, this finding suggests that the UX field could advance by looking beyond interacting with information and towards a more holistic, ecological view that encompasses both information and knowledge user experiences. A key question here could be: How do we create a user experience that facilitates tapping into the different forms of knowledge found within people’s heads? Thinking about people as users of knowledge rather than just users of information opens up a whole new terrain of potential design, thus moving from information user experience to knowledge user experience.”
“In the shorter term (say, the next two to four years), I think we’ll see some pretty obvious changes that have begun in certain places but have yet to enjoy a wider adoption.”
“Many agree that a combination of factors – a demand for better user experience, the rise of ubiquitous technologies and more readily accessible datasets – present the conditions necessary for a more enjoyable life as a citizen of our country. But necessity is just the mother of invention; it takes hard work to get there. To narrow the gap between today’s promises and tomorrow’s opportunities, designers are increasingly intent on improving what’s known as the citizen experience.”
(Andrew Maier a.k.a. @andrewmaier ~ UX Booth)
“Smart companies no longer just ‘sell product’ – they build ecosystems of genuine value, comprised of dynamic, interconnected touch points that stoke customer interests and support their needs. Customer experience becomes an essential business strategy. In the midst of this shift, where lagging businesses struggle to follow suit, our role as UX professionals is evolving and forcing us to work differently.”
(Cindy Chastain a.k.a. @cchastain ~ MX Conference 2013)
“In large technologically-driven organizations with a broad and complex product range, establishing a user-centric approach to product design can be very challenging. The shift towards designing products and services for compelling experiences for users requires (among other things) changes in planning, resources and processes.”
“At the BBC R&D, we have been working on how to exploit the interactive functionality now available through connected televisions through a number of projects under themes such as companion screens, authentication, Internet of Things, recommendation services, accessibility and so on. They are all exciting topics to explore and we were interested in finding out what the research community had to say on the subject.”
“UX deliverables had a rocky year so far. I feel particularly bad for the humble wireframe, which took some serious knocks over the past few months. There’s also a growing skepticism about the value of Personas. The Persona thing made me particularly uneasy because I’ve always been a huge fan, and we still start most of our projects with a workshop to define Personas and User Journeys.”
“I know many UX designers present themselves as unquestionable experts on human beings; as seers whose edicts should be followed to the letter. Come on.”
(Joseph Dickerson a.k.a. @JosephDickerson ~ UX Magazine)
“If you are in an agency or consultancy environment, you might categorise service design as part of user experience and/or experience strategy. If you come from a product environment, service design might vibrate more to what you consider as product management and business design. In a nutshell, service design is delivering a designed experience onto different levels of actors with a more holistic approach in mind. Let me elaborate on that.”
(Patrick Neeman a.k.a. @usabilitycounts ~ Usability Counts)
“User experience is arguably the most important aspect of a connected digital device such as a tablet or a smartphone.”
“The good news is that most applications are already set up for integrating information. With planning and creativity, you can create a successful, positive information experience for your users.”
“Soccer teams, just like teams in any other sport, share a lot of difficulties and joys with UX teams. Think about how each player needs to have his or her role in the tactic scheme. Isn’t that the same as each creative having his or her own place on the UX team based on specific skills and abilities? Egos, collaboration, controversy, fast decisions, and especially the unpredictable moves are the beauty of being part of the game or the design project. Success in both cases is also closely related to teamwork, individual talents, and leadership.”
(David Sachs a.k.a. @sachs ~ UX Magazine)
“Good interaction design is about attending to every moment that passes between a person and the device (or system, or service) with which he or she is interacting. These moments can be explicit, as with gestures, taps, a button-click, or the completion of a form field. Or, these moments may be more elusive, such as a pause while you try and understand what is being asked of you or how to answer. It’s these internal conversations that users have at any given moment that often get overlooked.”
“As technology becomes more advanced, interactive devices find their path into our everyday lives. Education is one of the most recent fields where new and interactive devices such as the iPad are being introduced. When interactive systems are used to teach children, it is essential to make sure that these systems are easy to learn and easy to use. They must not create a barrier between the child and the information to be accessed. On touch screen interfaces, interaction happens through direct contact between the hand and the interface. Especially for kids this offers great perspectives, as children naturally tend to touch things they want to interact with. However, due to the young age of interactive learning systems, little research has been done on how children interact with mobile devices.”
(Sabina Idler a.k.a. @SabinaIdler ~ UXkids)
“UX in libraries needs to be a completely immersive experience. We make sure our shelves are full of items patrons want and need. The surroundings are designed to be home-like with fireplaces, couches, power outlets, lamps, and meeting rooms. Across the country, libraries are thus transforming themselves from book warehouses to places where people want to come and hang out.”
(Amanda L. Goodman a.k.a. @alagoodman ~ UX Magazine)