Design and designer as change agents, their best versions.
“Change in an organization is really hard. This is especially true when a company that was once on the forefront of innovation finds itself having lost that luster through its own growth and success. The last couple of years there has been a transformation happening at PayPal that is touching every part of the organization to make it innovative again. At the heart of this change is a new, close partnership between design and engineering. Can your organization be changed? From Bill’s experience at Yahoo!, Netflix, PayPal and consulting with numerous companies he believes there are some core principles you can employ to drive transformation that are all centered around the customer. The question Bill will explore is ‘How can design be the catalyst for that change?” While this talk will be inspirational, it will take an honest (and humorous) look at what has worked and what hasn’t worked so well in trying to scale change.”
(Bill Scott a.k.a. @billwscott ~ Adaptive Path‘s Managing Experience Conference 2014)
Change for change sake.
“Change is expensive, even when it’s free. Change is expensive in relearning. Change is expensive when you feel like you no longer have a choice in how you live your life. For change to be accepted, it needs to first have real value to the user.”
(Christina Wodtke ~ Elegant Hack)
Change is the only constant.
“As UX continues to broaden in scope and appeal, I’d like to look at certain aspects of current UX design practice to identify some emerging themes indicating that a fundamental shift in the UX landscape may be occurring. By considering its diversity, its varying roles, and its growing relevance, my intent is to provoke conversation and reflection on current practice and speculate on some future disciplinary goals beyond the screen. In this article, I’ll put forth a few dimensions of an expanded view of UX practice that ties directly to current themes in design education and explicit shifts in industry as UX continues to gain clarity and mainstream status.”
(Mark Baskinger ~ UX magazine)