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Interviews

Lou Rosenfeld On Search Analytics

Added on 7 July 2010 Peter Bogaards
“So one thing I encourage people to do is to try to categorise the data in other words gee it seems like there is a lot of queries here about physical places, maybe our organisation has different offices or campuses or different buildings, look for things that seem to be people or different topics that emerge what you start doing is that you force yourself to get very close to the way users are thinking because you are looking at what their needs are, and actually it is a good way of looking at what sort of metadata your site ought to have and what kinds of content type people seem to be asking for and it might even help you do things like prioritise your next content migration because you start getting a sense of what are the really important content types that people seem to be requesting when they are searching so there are other things which you might delve into.” (Boagworld)

Peter Merholz: The Want Interview

Added on 5 May 2010 Peter Bogaards
“The founder and president of Adaptive Path explains why they’re shifting away from ‘user experience’ and towards ‘experience design’. He celebrates 360 design strategies through successful ‘customer journeys’ by Apple and Southwest Airlines and advocates for marketing and advertisement becoming the first touchpoint of such. He also outlines the history of personal computing in three ‘waves’ – and predicts the fourth.” (Want Magazine)

Search Patterns is Customer Behavior and Business Insights

Added on 27 April 2010 Peter Bogaards
Interview with Peter Morville about his new book Search Patterns – “(…) I’m a skeptic when it comes to grand visions of The Semantic Web. In narrow domains such as medicine, we can develop thesauri (or ‘ontologies’) that define terms precisely and map hierarchical, equivalent, and associative relationships. But these approaches simply don’t scale, and they can’t keep up with the rapid evolution of language and knowledge.” (Bridgeline Digital)

UX at Year X

Added on 24 March 2010 Peter Bogaards
“Adaptive Path co-founder and principal Jesse James Garrett’s accolades range from creating seminal works on user experience to coining the term AJAX. Ahead of his UX London presentation, he talked to us about The Elements of User Experience a decade on, how service design relates to user experience, and his pick of future UX rock stars. (…) the phenomenal success Apple has had in the last ten years has been a double-edged sword for us.” (Jeroen van Geel – Johnny Holland Magazine)

Training the Butterflies

Added on 23 February 2010 Peter Bogaards
“Whether it’s in front of a huge audience or a handful of executives, smooth public speaking is essential to a successful web design career. Yet most of us are more afraid of speaking in public than we are of death. In a lively give-and-take, Liz Danzico interviews Scott Berkun, author of Confessions of a Public Speaker, for tips on how to prepare for public speaking, how to perfect your timing, and what to do when bad things happen.” (Liz Danzico – A List Apart)

Search is the Web’s fun and wicked problem

Added on 22 February 2010 Peter Bogaards
“Search is the Web’s most powerful and frustrating tool. It’s the conduit to unfathomable amounts of information, yet it requires a fair degree of user education to reach its full potential. It’s odd that something so important is so hard to harness. And it’s not going to get easier anytime soon. We may think of search as static and mature because we’ve used those ubiquitous boxes for years. But it’s a tool in flux. Developments in mobile, augmented reality, and social graphs — to name a few — signal big changes ahead.” (Mac Slocum – O’Reilly Radar)

The Age of the Informavore

Added on 3 November 2009 Peter Bogaards
“We are apparently now in a situation where modern technology is changing the way people behave, people talk, people react, people think, and people remember. And you encounter this not only in a theoretical way, but when you meet people, when suddenly people start forgetting things, when suddenly people depend on their gadgets, and other stuff, to remember certain things. This is the beginning, its just an experience. But if you think about it and you think about your own behavior, you suddenly realize that something fundamental is going on.” (Edge)

The Scoop on Content Strategy: An Interview with Kristina Halvorson

Added on 20 October 2009 Peter Bogaards
“There are lots of different definitions floating around out there. It was important to me to talk about content strategy in a way that people can understand easily. I define content strategy as planning for the creation, delivery, and governance of useful, usable content. Planning is the key. Planning is about asking the right questions to collect data and information, with the goal of delivering a plan that gets you from where you are now to where you want to be.” (Colleen Jones – UXmatters)

Vinay Venkatraman on Interaction Design

Added on 18 September 2009 Peter Bogaards
“Vinay Venkatraman, an interaction designer, is one of a rapidly expanding group of scholars and professionals around the world working to define the way our stuff behaves. Although it’s natural for most people to understand the need for interaction with gadgets like software and mobile devices, the field is actually remarkably broad. In an increasingly interactive age, the success of systems, services and even whole corporations and organizations often comes down to an effective interface, created with human behavior in mind.” (WorldChanging) – courtesy of puttingpeoplefirst

A few words with Ezio Mancini

Added on 8 September 2009 Peter Bogaards
“Professor of Industrial Design at Politecnico di Milano, Director of the Research Unit Design and Innovation for Sustainability and coordinates the Masters in Strategic Design and Doctorate in Industrial Design programmes. He works on strategic design and design for sustainability, with a focus on scenario building and solution development. He has written several books on product-service systems and sustainability.” (Philips New Value Sept. 2009)

Interview with Scott Berkun

Added on 3 July 2009 Peter Bogaards
“In 1956 a documentary called The Mystery of Picasso was released, showing two hours of Pablo Picasso doing what he did best: making paintings. This film gave the public a first-hand glimpse directly into this infamous artist’s creative process. Public speaker and writer Scott Berkun and I got together for tea to talk about the film and our own experiences around creativity. As both managers of creative teams and creators of work ourselves, we looked at how our processes aligned with Picasso’s… or where we could learn from him. As the discussion unfolded, we came up with an interesting set of guidelines that enable creativity to flourish.” (Tea with Teresa)

Future Practice Interview: John Ferrara

Added on 2 July 2009 Peter Bogaards
“Working in the user experience, we want to capitalize upon interfaces that people already have a lot of experience using. If gaming is so ubiquitous, we’d be terribly remiss in not paying careful attention to it. But there’s also just so much innovative work going on in games right now. Game designers are viciously competing with each other to create unique, engaging experiences, and you see rapid development of new ways of interacting. There’s really exciting work being done in motion control, voice control, gesture-based interfaces, and online collaboration, as well as elegant solutions to significant design challenges in unassuming games. I think these things make games impossible to ignore.” (Louis Rosenfeld – Rosenfeld Media)

Interactions interviews Adam Greenfield

Added on 2 July 2009 Peter Bogaards
“Serendipity, solitude, anonymity, most of what we now recognize as the makings of urban savoir faire: it all goes by the wayside. And yes, we’re richer and safer and maybe even happier with the advent of the services and systems I’m so interested in, but by the same token we’re that much poorer for the loss of these intangibles. It’s a complicated trade-off, and I believe in most places it’s one we’re making without really examining what’s at stake.” (Speedbird)