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“Nielsen’s recommendation that publishers build separate mobile sites has been met with astonishment from the industry.”
(Tanya Combrinck ~ .net magazine) courtesy of karenmcgrane
“For all of Jakob Nielsen’s many great contributions to web usability over the years, his advice for mobile is just 180-degrees backward. His latest guidelines perpetuate several stubborn mobile myths that have led too many to create ‘lite’ mobile experiences that patronise users, undermine business goals, and soak up design and tech resources.”
(Josh Clark a.k.a. @globalmoxie ~ .net magazine) courtesy of lammertpostma
“Great mobile designs do more than shoehorn themselves into tiny screens: they make way for fingers and thumbs, accommodating the wayward taps of our clumsy digits. The physicality of handheld interfaces take designers beyond the conventions of visual and information design‚ and into the territory of industrial design. With touchscreens there are real ergonomics at stake. It’s not just how your pixels look, but how they feel in the hand.”
(Josh Clark a.k.a. @globalmoxie ~ .net magazine) courtesy of puttingpeoplefirst
“Content strategy isn’t really a discipline but a defined approach to handling an organization’s content consistently across departments and channels. It can only be effective if it becomes ubiquitous to the processes and procedures that already exist within business – communications, public relations, customer service, marketing, graphic design, IT, etc. While the defined strategy may be about content, the tactics by which we achieve our content goals are really about people. Who are we publishing content for? How will they interact with the content we present? How do they define relevancy? What is meaningful and engaging to them? Borrowing a tool that user experience and interaction designers have used for years, personas are a powerful way to not only create and implement a sound content strategy, but to facilitate its adoption by everyone in the organization.”
(Kristina Mausser a.k.a. @krismausser ~ Follow the UX Leader)
“I’ve been doing a lot of research recently about mobile design patterns and UX best practices for smartphone and tablet devices for both iOS and Android platforms. One thing has stood out more than anything else during this process: no one is talking about Android.”
(Catriona Cornett a.k.a. @inspireUX ~ inspireUX)
“Good mobile user experience requires a different design than what’s needed to satisfy desktop users. Two designs, two sites, and cross-linking to make it all work.”
“If you were talking to a person who did this you would assume they either weren’t listening or were slightly unhinged. When a computer does it you’re likely to assume that using the site isn’t going to be a pleasant experience, or worse, you may leave.”
(Hana Schank a.k.a. @hanaschank ~ UX Magazine)
“Start with needs; Do less; Design with data; Do the hard work to make it simple; Iterate; Then iterate again; Build for inclusion; Understand context; Build digital services, not websites; Be consistent, not uniform; Make things open: it makes things better.”
(Gov.uk)
“Information surfacing is to interaction designers what information hierarchy is to graphic designers. (…) Conceptual models are nothing new, but often become unintentionally obfuscated during the design processes. The design team, often dazed and confused, struggles to figure out why the product is now cluttered and unintuitive. A design thinking method I call ‘information surfacing’ helps to remedy this problem. Information surfacing involves the prioritization of UI elements with an intent to manipulate user engagement.”
(Ernest Volnyansky a.k.a. @ernestvo ~ UX Booth)
“It’s interesting to think of what the future might bring in information-capture technology for user research. In my dreams, an ideal tool would be on a tablet, reducing the massive amount of paper that I currently waste when capturing handwritten notes. It would allow me to view a discussion guide and add handwritten notes using a stylus. My notes would be synced with either an audio recording or a wireless video recording, which would make it easy to jump to any point in a recording that corresponds to particular notes. The application would then take my handwritten notes and automatically convert them to text that I could manipulate in a word processor. Do you know of any tools that would let me achieve this? If not, I can dream. In the meantime, I’ll be taking plenty of handwritten notes on paper and backing them up with audio or video recordings.”
(Jim Ross a.k.a. @anotheruxguy ~ UXmatters)
Lecture by Anna Meroni ~ “In this lecture, given to design students at Malmö University, Meroni outlines the basic concepts of service design and discusses the insights she have made while working with diverse stakeholders in multiple design projects.”
“Over the last few years, the popularity of UX has grown by leaps and bounds. Companies have come to realize the importance of offering engaging experiences to their users, lest they risk losing them to competitors that have invested time and money into improving their product and service experiences. An interesting side effect of this enhanced focus on UX is that it has helped make users more sophisticated. This, however, can be a double-edged sword; as users become more sophisticated their expectations also increase, and UX professionals must find new ways to meet these elevated expectations. One way to achieve this is to extend the experience beyond the device.”
(Tim R. Todish a.k.a. @t3b ~ UX Magazine)
“Usability Engineers may be great designers or maybe crap designers but as long as they include objective design rationale for their proposed solutions they will always be helpful.”
(Jonathan Arnowitz ~ Stroomt Journal) ~ courtesy of luctiemessen
“Mobile is not a channel because I don’t believe that consumers are making a distinction between their mobile and their fixed Internet experiences – from a consumer perspective, it’s the same Internet accessed through different devices. (…) Let’s stop talking about mobile as a separate channel and start designing digital experiences that incorporate mobile the way it obviously needs to be done.”
InfoDesign WebGem #6,400 – “At the forefront of this shift is the re-emergence of original, quality content and the surge in brands acting as publishers. Add to this changing landscape a redefining of journalism, shaped by social media, and the latest disruption in the broadcast industry, and media analysts see an industry that is both exciting and unsettling.”
(Patrick Burke ~ The Content Strategist a.k.a. @contently)
“It’s been seven years since I took that first step into IA, and, sadly, it seems that the practice of understanding and prioritizing information before designing the interface has been abandoned. And because of that, we are facing a huge problem in the world of UX, which is, simply put, that we are devolving.”
(Lis Hubert a.k.a. @lishubert ~ UX Magazine)
“Let’s presume for the moment that interaction design can be perfected and delivered to your organization in a tidy, shiny bundle of brilliance. Have you now got a magic talisman that will protect you from competition and summon market share? Of course not. Design is just the beginning.”
(Chris Noessel a.k.a. @chrisnoessel ~ Cooper Journal) ~ courtesy of willemijnprins
“Three approaches to better design: each has its uses, but the costs, benefits, and risks differ dramatically.”
“To scholars and practitioners in the field of HCI at the early 1990’s, the idea that aesthetics matter in information technology sounded heretic. Two decades later, in the early 2010s, this thought has conquered a solid place in both academia and industry.”
(Noam Tractinsky a.k.a. ~ interaction-design.org)
“(…) when a mental model can be produced, it can be extremely useful for planning, maintaining and governing content over time.”
(Daniel Eizans a.k.a. @danieleizans)