“This year’s winners were selected by our distinguished jury from a group of entries including Web sites, Kiosks, CD-ROM projects and PDA’s. The 43 winning projects are showcased, and in further detail in the September/October 2004 issue of Communication Arts magazine.” (Communication Arts) – courtesy of elearningpost

“This case history demonstrates how information design research and practice can bring about useful social change on a large scale. It is a lightly edited version of a report prepared for GlaxoSmithKline (GSK) in August 2002 following our work on redeveloping the consumer instructions for Panadol, the most widely used paracetemol analgesic in Australia.” (David Sless – Communication Research Institute of Australia)

“There are certain words you need to ban the use of, and ‘busy’ is one of them. In knowledge-driven economies, ‘busy’ is an outdated word that reflects a manual labor approach to work. Instead of ‘busy’ you need to use words such as ‘effective’ and ‘productive’.” (Gerry McGovern)

“Internationalization has become a very popular topic around web design. Designers are becoming more aware of the global scale of websites and are taking into account different language character sets, date formats and currencies. The more subtle effects of culture, however, are less evident. In an attempt to study these factors, Aaron Marcus and Emilie W. Gould discuss how Hofstede’s cultural dimensions of power-distance (PD), individual vs. collectivism (IC), masculinity vs. femininity (MAS) and uncertainty avoidance (UA) and long term vs. short term orientation (LTO) may apply to global web sites. As an exercise, I looked at several corporate and consumer websites that might illustrate – or perhaps contradict – the patterns Marcus and Gould described.” (Kevin Cheng – OK/Cancel) – courtesy of chris mcevoy

“The question ‘What is a digital document?’ is seen as a special case of the question ‘What is a document?’ (…) Old confusions between medium, message, and meaning are renewed with digital technology because technological definitions of “document” become even less realistic when everything is in bits.” (Michael K. Buckland)

“Three meanings of ‘information’ are distinguished: ‘Information-as-process’; ‘information-as-knowledge’; and ‘information-as-thing’, the attributive use of ‘information’ to denote things regarded as informative. The nature and characteristics of ‘information-as-thing’ are discussed, using an indirect approach (‘What things are informative?’). Varieties of ‘information-as-thing’ include data, text, documents, objects, and events. On this view ‘information’ includes but extends beyond communication. Whatever information storage and retrieval systems store and retrieve is necessarily ‘information-as-thing’.” (Michael K. Buckland)