The commons need a real lot of UX design.
“My introduction to the role of UX in libraries began during my graduate assistantship at the University of North Carolina at Chapel Hill, where I worked in the UX department of the university library. When I began, I had plenty of questions: What was special about libraries? How do I apply UX methods to them? What do librarians know about UX? At the core of librarianship is public service; as non-profit educational institutions, the primary goal of libraries is to improve people’s lives. As a UX designer, I find working in libraries unique, challenging, and rewarding in its dedication to user advocacy.”