Information and Knowledge Management: What Technical Communication Can Learn From Library Science

“Technical communication and librarianship share a common foundation in mediating information. Technical communicators traditionally have been concerned with the production of information while librarians have focused on the organization and management of information. However, as information and communications technologies have broadened the definition of technical communication and librarianship, they have expanded opportunities and career choices for practitioners in both fields. Technical communicators may now be employed in such fields as information architecture, web site design and development, information design, instructional design, and many more. Increasingly, information and knowledge management have become concepts required for effective technical communication, requiring an understanding of effective organization, storage, and management of information.” (Barbara J. D’Angelo – STC Information Design and Architecture SIG)

No boundaries: The challenge of ubiquitous design

“Sometimes a change in technology has implications that are so epochal that everyone must wrestle with them, accommodate them, or prepare for them. The revolution in information technologies known as ‘ubiquitous computing’ (or ubicomp) is the most recent such change, and it is beginning to impact the practice—and the business—of digital design.” (Adam Greenfield – Adobe Design Center) – courtesy of annegalloway

BLOG CHI Live!

“We’re looking for bloggers who will be coming to CHI to, well, blog CHI. We’re interested in seeing if adding this virtual layer to the physical presence of CHI will help make CHI a better experience for the community – especially since CHI is a broader conference beast this year, including many new community areas.” (CHI2006: Interact.Inform.Inspire)

Emanuel Goldberg, Electronic Document Retrieval, And Vannevar Bush’s Memex

“Vannevar Bush’s famous paper ‘As We May Think’ (1945) described an imaginary information retrieval machine, the Memex. The Memex is usually viewed, unhistorically, in relation to subsequent developments using digital computers. This paper attempts to reconstruct the little-known background of information retrieval in and before 1939 when ‘As We May Think’ was originally written. The Memex was based on Bush’s work during 1938-1940 developing an improved photoelectric microfilm selector, an electronic retrieval technology pioneered by Emanuel Goldberg of Zeiss Ikon, Dresden, in the 1920s. Visionary statements by Paul Otlet (1934) and Walter Schuermeyer (1935) and the development of electronic document retrieval technology before Bush are examined.” (Michael K. Buckland)

The Concept of Information

“The concept of information as we use it in everyday English in the sense knowledge communicated plays a central role in today’s society. The concept became particularly predominant since end of World War II with the widespread use of computer networks. The rise of information science in the middle fifties is a testimony of this. For a science like information science (IS) it is of course important how its fundamental terms are defined, and in IS as in other fields the problem of how to define information is often raised. This review is an attempt to overview the present status of the information concept in IS with a view also to interdisciplinary trends.” (Rafael Capurro and Birger Hjørland)

Document Engineering and Information Architecture

“Document Engineering helps us specify, design, and implement these documents and the processes that create and consume them. It synthesizes complementary ideas from information and systems analysis, electronic publishing, business process analysis, and business informatics to ensure that the documents and processes make sense to the people and applications that need them. A document-centric philosophy unifies these different analysis and modeling perspectives.” (Robert J. GlushkoDocument Engineering)

In Google we trust: Information integrity in the digital age

“This paper considers information safety and accuracy in the digital age using Google as an entry point. In doing so, it explores the role media play in shaping the relationship of information, privacy, and trust between Google and the public. This inquiry is undertaken using framing theory to guide a content analysis of the way Google is presented in New York Times articles from a two–year period ending in November, 2005. Analysis of the extensive coverage of Google’s share price and earnings reports leads to the conclusion that trust in Google is fostered in part simply by reports of its fiscal success. To the extent that this is true, meaningful public debate about information policies is inhibited.” (Lee Shaker- First Monday 11.4)

Designing the Next Generation of Web Apps

“I had a great time moderating a panel at SXSW this year. The subject was web applications — specifically the changes we’ve seen recently in the new technologies, design directions, and economic factors of building stuff online. So I asked some really smart people to join me to discuss what’s been happening and what they’ve been thinking about. Thanks again to George Oates from Flickr, Mena Trott from SixApart, Eric Rodenbeck from Stamen Design, and Evan Williams from Odeo. Here are the notes I prepared before the panel. We didn’t get through it all; we could have kept going all afternoon.” (Jeffrey Veen)

Rethinking EIA: Becoming Information Ecologists

“This post attempts to rethink EIA and argues that information architecture need not be constrained to designing structures and managing content as it relates to the Web or for any electronic system for that matter. Instead, I argue that an enterprise information architect might also be called, as Thomas Davenport coins it, an ‘Information Ecologist’.” (Rob FayPartial Recall) – courtesy of steptwodesign

Everyware: The dawning age of ubiquitous computing

Chapter samples (and more to come soon) – “The age of ubiquitous computing is here: a computing without computers, where information processing has diffused into everyday life, and virtually disappeared from view. What does this mean to those of us who will be encountering it? How will it transform our lives? And how will we learn to make wise decisions about something so hard to see?” (Adam GreenfieldStudies and Observations) – courtesy of petermorville

The Workplace Blog

“The Workplace Blog is written by Shiv Singh, Ray Velez and the Enterprise Solutions Team at Avenue A | Razorfish. The blog covers news, trends, commentary, events and emerging technologies that are affecting the enterprise workplace. It also provides a unique perspective on what’s happening in the enterprise market and how companies are retooling their intranets, extranets, portals and web applications to meet the needs of their business. The blog reflects the views of the individual authors and not necessarily the views of the company.” (Avenue A | Razorfish ES) – Keep up the good work!