Information and Knowledge Management: What Technical Communication Can Learn From Library Science

“Technical communication and librarianship share a common foundation in mediating information. Technical communicators traditionally have been concerned with the production of information while librarians have focused on the organization and management of information. However, as information and communications technologies have broadened the definition of technical communication and librarianship, they have expanded opportunities and career choices for practitioners in both fields. Technical communicators may now be employed in such fields as information architecture, web site design and development, information design, instructional design, and many more. Increasingly, information and knowledge management have become concepts required for effective technical communication, requiring an understanding of effective organization, storage, and management of information.” (Barbara J. D’Angelo – STC Information Design and Architecture SIG)

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