Passive magic, design of delightful experience

“It is noteworthy when the design of an experience is so compelling that you feel wonder and delight. When designed right it feels totally natural, some might even say it is truly ‘intuitive’. No training is needed, no set-up, no break in flow, the tool fits seamlessly, improving without disrupting your experience; it’s like a little bit of magic.” (Stefan Klocek ~ Cooper Journal)

The Art of the Design Critique

“Critical discussion around design is as important as the design process itself. If you work in a design team, feedback from your colleagues can keep you challenged, and can push you to improve. Despite its value to the outcome of the design process, it’s far too often avoided like a trip to the dentist because we subconsciously feel criticism of our work is not just a reflection on our design, but is a spotlight upon our personal shortcomings. Nothing could be farther from the truth. Proper design criticism focus on goals, outcomes, and the needs of the users.” (Aarron Walter ~ Think Vitamin)

TEI 2011 Keynote: Bounce Back by Gilian Crampton Smith

“Overall the argument was that embodied interaction works because it draws on knowledge we have. An example is that two physical things cannot be in exactly the same place and another one is that things stay where they are if there is no force moving them. There are clear limitations to the interaction with physical objects that give indications how to use it; she referenced a paper on an exploration of physical manipulation.” (Albrecht Schmidt – User Interface Engineering)

About Content Strategy

“One of the things that stands out for me in any consideration of ‘content strategy’ is that it is centered upon the business goals of the organization. It sounds almost painfully obvious but grim reality shows us that it is not as obvious as it sounds. A content strategy should bring to the fore the idea that the content must be expressly designed and developed so as to address specific business objectives. This content must also, it follows, be designed to work with and leverage the tools that are being used, such as the search technology that a customer or prospect is most likely to call upon when looking for an answer. (…) the content strategist must take on board a raft of considerations and then chart an efficient and effective path of content investment.” (Joe Gollner ~ The Fractal Enterprise)

The Metaphor of the System (Part 2)

“When considering the structure of a building, architects often define its central, organizing idea as part of their ideation and design process. This unifying idea is known as the parti. The overall expression and movement of people through the space, the actual flow that happens through daily use, emanates from and returns to this fundamental idea.” (David Sherwin ~ ChangeOrder) Also, part 1

Understanding the Kano Model: A Tool for Sophisticated Designers

“This model predicted the reaction of users as the key elements of Flickr’s personalized homepage propagated to other web sites. It predicted why users were initially delighted and why the delight faded over time. We find the Kano Model to be an indispensable tool for designers. Let’s take the model apart, so we can understand why it’s so useful.” (Jared Spool ~ User Interface Engineering)

UX, Design, and Food on the Table

“In this case study, Laura Klein takes us inside the design process in a real live startup. (…) Interactive prototypes and iterative testing let you improve the design quickly before you ever get to the coding stage. Targeting only the confusing parts of the interface for redesign reduces the number of things you need to rebuild and helps make both design and development faster. Lean design is about improving the user experience iteratively! Fixing the biggest user problems first means getting an improved experience to users quickly and optimizing later based on feedback and metrics.” (Eric Ries ~ Startup Lessons Learned)

What is Intelligent Content?

“(…) is content which is not limited to one purpose, technology or output. It’s content that is structurally rich and semantically aware, and is therefore discoverable, reusable, reconfigurable and adaptable. It’s content that helps you and your customers get the job done. It’s content that works for you and it’s limited only by your imagination.” (Ann Rockley ~ The Content Wrangler)

The Form of Facts and Figures

“The topic of my Master thesis project is the development of a design pattern taxonomy for data visualization and information design. In its core, the project consists of a collection of 55 design patterns that describe the functional aspects of graphic components for the display, behavior and user interaction of complex infographics. The thesis is available in the form of a 200-page book that additionally includes a profound historical record of information design as well as an introduction into the research field of design patterns.” (Christian Behrens)