Extending Card-Sorting Techniques to Inform the Design of Web Site Hierarchies

“Card sorting is a useful technique for discovering user perspectives on site navigation. However, designers or user researchers who conduct card-sorting exercises should be aware of the method’s challenges and assumptions. This column has presented a number of alternative methods that can extend and complement card sorting and thus provide the most comprehensive insights for designing an effective information hierarchy.” (Michael HawleyUXmatters)

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