“Physical products, from consumer electronics to cars, are needlessly complex because they’re developed by insular companies that continue to ignore the growing usability trend.” (Jakob Nielsen – Alertbox)

“Overall, the survey reveals the picture of a profession that is rapidly maturing. Many practitioners have more than four years experience. Some institutes are playing a key role in educating students in the field. Practitioners have knowledge of many of the techniques and methods of the field. Practitioners face a number of constraints in their work which seem very similar to those faced by practitioners in other countries and regions. In short, User Experience in India has arrived!” (Uzanto Consulting)

“(…) we enter the era of what I’m calling Experience Design. A quick scan of our sociocultural landscape suggests that, in terms of artistic practices, mass entertainment, sports, and emerging technologies of pleasure, productive forces are increasingly targeting experience itself – that evanescent flux of sensation and perception that is, in some sense, all we have and all we are.” (Erik Davis – techgnosis) – courtesy of brad lauster

“(…) there are some scenarios, products and situations that eCommerce providers realistically will not be able to match traditional stores on. But in many cases, by re-framing the problem and innovating solutions that are thoughtfully engineered for the needs and desires of our customers, we can not only make our personal eBusinesses prosperous, but completely re-define categories and change what people are buying, and how.” (Dirk Knemeyer – Thread, Inc.)

“(…) beauty is skin deep, and so is our evolutionary response… nothing wrong with that… it’s a layer of decision making we need. If you make something everyone loves, that’s a mark of mediocre design, not great design.” (Black Belt Jones)

“An in-depth analysis of the nine major Democratic candidates’ Websites. Find out how Dean compares to Kerry, Sharpton, and the rest. Learn best practices for supporting grass-roots campaigns, swaying undecided voters, and keeping your core constituents informed.” (Adaptive Path Reports)

“Some time ago, as a result of my conversations with my friend and colleague, I came up with the idea of appliying the cartesian model to this User Experience world of us: what if we could use a north-south axis to represent the duality between the digital and the analog, and also use an east-west axis to articulate the the duality between the emotional and the rational? Once represented, we could place in this territory anything we could come up with: people, resources, disciplines, webs or products. The experiment became a document named ‘The User Experience Cosmos’. As in ancient maps, this is a rather subjective and personal representation of the territory. Therefore, next would be to invite anyone to create its own representation. Even thou this is an idea with a signature, anyone is free to use this model for his own purposes if the original version and his author are refered.” ((Javier Cañada – terremoto.net)

“Beauty is important for our lives: beauty in our environment, in our surroundings, in our actions, and yes, in the products we buy and use. Beauty and brains, pleasure and usability – they should go hand in hand. That’s the message of ‘Emotional Design’.” (Donald Norman – ACM Ubiquity)

“Web personalization is a strategy, a marketing tool, and an art. Personalization requires implicitly or explicitly collecting visitor information and leveraging that knowledge in your content delivery framework to manipulate what information you present to your users and how you present it.” (Christian Ricci – Boxes and Arrows)

“In those inevitable moments when my enthusiasm wanes, I’ll remember how much I love this field of work—that it’s important, and meaningful, and fun.” (Adaptive Path)

“Thanks to greater education and access to information, the Internet, and the growing awareness about well-being related issues, they know more and care more about their health than any generation before. So when they seek professional assistance and don’t find what they want, or feel it doesn’t meet their needs, they simply go elsewhere.” (Stefano Marzano – Philips Design) – courtesy of uxblog

Presentation given at AIGA Houston (Dirk Knemeyer – Thread Archive)

“In this paper, we focus on the total user experience that extends the goal of good usability to cover all the factors summarized by a user in her/his user experience.” (Mikko Kerttula & Timo Tokkonen – Nokia Research Projects) – courtesy of reloade

“So often, user-experience designers are held accountable for process objectives. A successful project is one that meets budgets, deadlines, and specifications.” (Scott Hirsch – Adaptive Path)

“For every Amazon.com that gets things right (…), there are various other companies that struggle to provide a successful solution.” (Dirk Knemeyer – Thread Inc.)

“This model moves away from the solely content or task-oriented approach as this tends to lead to system-centric designs. What is important here is that this model supports the content and task-oriented perspectives, as well as integrating research and immersion. The inclusion of a research perspective provides insights leading to the understanding of motivations and emotions of visitors.” (Clifton Evans – infostyling.com) – courtesy of iawiki

“(…) the largest number of items being purchased via the Internet is to fill love and affiliation needs, with physical needs being second. The Internet is also considered to be convenient and flexible, but less reliable and secure. Finally, the Internet is perceived to be least similar to purchasing from a store. These findings will help organizations conducting business via the Internet to better address the needs and wants of consumers, and system designers, marketers, managers, etc. can use these findings when assessing their organizationís Web transaction activity.” (Lori N.K. Leonard – First Monday 8.11)

“(…) a specialty recruitment firm with a laser focus on recruiting Experience Design and User Experience professionals for intermediate to senior level executive positons” (Challis Hodge) – courtesy of louis rosenfeld

“Our white papers (…) provide points of view on topics relevant to our client projects and to the industry overall. SBI Perspectives can examine a current technology or approach, share best practices, or explore emerging trends. Our white papers are based on analyist and industry learning, as well as our fisthand experience with clients.” (SBI & Company)