Creating patient-centered healthcare through ambient experience design

“Thanks to greater education and access to information, the Internet, and the growing awareness about well-being related issues, they know more and care more about their health than any generation before. So when they seek professional assistance and don’t find what they want, or feel it doesn’t meet their needs, they simply go elsewhere.” (Stefano Marzano – Philips Design) – courtesy of uxblog

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