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Videos from Device Design Day 2011

After two instantiations, it looks like it’s going to be a tradition.

“Kicker Studio marked our 3rd Anniversary on August 8, 2011. To celebrate, we hosted the Second Annual Device Design Day at the San Francisco Art Institute, Jody’s alma matter. It was a great success thanks to inspiring speakers and involved attendees. Couldn’t make it? Don’t worry, we’ve posted videos of the talks for you to share and enjoy. And be sure to join us next year for our 3rd Device Design Day.”

(Kicker Studio)

Desktop Summit: Claire Rowland on service design

Service design as holism applied to man-machine studies, HCI, UI and product design for Linux pros.

“Like it or not, the vision of the interconnected future is coming, and our mundane devices and appliances are going that route as well. Making those things work well for users, while still allowing user freedom, is important, and it’s something the free software community should be contemplating.”

(Jake Edge ~ LWN.net)

User experience research and practice: Two different planets?

Keynote presentation by longtime reseacher of MUX (‘Mobile UX’). Afterwards, the two planets (research and practice) kept their distance.

“Good user experience is increasingly important for profitable business: once utility and usability are taken for granted, successful companies design for experiences. But how to manage the fuzzy thing called user experience in product development? Can UX research help UX work in practice? This talk discusses the impact of business goals on UX research and the transfer of UX research results into practice.”

(Virpi Roto ~ Chi Sparks 2011 videos)

Motors and Music: Explorations of tangible interaction

Nice keynote presentation by Mister Sketch with some remarkable projects from CIID.

“Human-computer interaction is spreading into everyday objects like phones, cars, toys, books and instruments. Many interactions are implicit (the door ‘does the right thing’ when I approach); others are more ‘explicit’ (I push it). How do you know what the door is doing (e.g. ‘not allowed’)? Can you control it more expressively (e.g. ‘fling’). If the door has a motor in it; can we ‘feel’ the force/motion/inertia/reluctance? Music and musical performance are a challenge to HCI. Some of the best performances require precise expressive motions. I will describe experiments which use active force feedback (haptics) in the design of musical controllers. There are lessons for a broad range of interaction designers.”

(Bill Verplank ~ Chi Sparks 2011 videos)

User-Centered Design: A Reality Check

Definitely one of the highlights of the Chi Sparks 2011 conference.

“In the past years scores of methods for user-centered design have been developed – and validated. But do they really work? In reality that is. In practice user-centered product development is hectic and messy, at best. This presentation discusses barriers and enablers for usability in the development practice of electronic consumer products, identified through three case studies across 10 product development groups.”

(Jasper van Kuijk a.k.a. @jaspervankuijk ~ Chi Sparks 2011 videos)

Understanding Our Interaction Design History

“It’s great that we’re starting to make the history of digital technology available, but I believe we should also be doing the same for interaction design. We need to understand the history of digital design on screens and how it has changed. It’s not because the basic interaction design principles change over time, because they haven’t. The principles we introduced in the CHI course – prominence, relationship, flow, clarity, simplicity and consistency – were just as relevant 25 years ago, they probably just had different names. No, the history matters because how we apply those principles has changed as our technology changed.”

(David Rondeau a.k.a. @dbrondeau ~ InContext)

ASIS&T 2010 (The Proceedings)

Navigating Streams in an Information Ecosystem ~ “Welcome to the sixth electronic edition of the Proceedings of the Annual Meeting of the American Society for Information Science and Technology. Although generally organized in the same manner and sequence as earlier print publications, articles in this edition use Portable Document Format (PDF) files, with integrated images, graphics, and other material. Addresses to websites and other Internet locations may or may not be active hyperlinks, depending on individual author decisions. Returning this year is an integrated schedule and table of contents, clicking on any session title will open the paper or session description.”

(American Society for Information Science and Technology a.k.a. ASIS&T)

Confab Session Wrap: Selling Content Strategy

“Karen McGrane, of Bond Art + Science and an interaction design instructor at SVA, spoke to a packed crowd of audience of content strategists searching for tips and tricks on making the content strategy sell within organizations. She started with a personal history, entitled, Ways I Fucked Up By Not Talking About Content Strategy a Lot Earlier. It was a painful kind of funny, as most of us nodded when she spoke about dealing with organizational structure, budgets where one person wins and another loses, and recurring scoping heartaches. McGrane says we need to see our present day as an opportunity to change the way we work and do business. Not just to fix things for unhappy people. And psst, it’s also a good opportunity to sell more work.” (Sadia Latifi ~ barbarian group)

Bill Moggridge: Prototyping Services With Storytelling

“The storytelling supports the exploration of the service idea. Through the use of simple workds, the teller will illustrate the solution as it is a story. This allows the communication of the idea inside a group but also the preparation of the first sketches for the storyboard. The storytelling leaves some blanks to be fill in by the suggestions of other stakeholders and users.” (think + design + change)

Content/Communication

“The way we talk about our content has significant impact on the way we treat it within our organizations… and, therefore, the quality of the content we produce. How can we make the shift from treating content as a commodity to valuing it as a business asset? With a little storytelling and the help of a few powerful metaphors, you can begin to turn the tides.” (Kristina Halvorson ~ Webstock 11 videos)

Five lessons from an Information Architecture career

“Today I delivered the opening keynote address at the Polish IA Summit in Warsaw, entitled ‘Come as you are’. It is the story of how I’ve come to spend 13 years building digital products, and how I’ve observed and been part of the changes and development in the UX and IA disciplines over that time. It finishes with what I consider to be the five key lessons about computers and people from my career as an IA practitioner.” (Martin Belam)

Karen McGrane: CS Forum podcast episode 4

“People love the recent history of things like Xerox PARC and Apple Computer. And I might set the history of content strategy almost on like a separate track, an alternate timeline. A lot of the history of principles that apply to content strategy come out of very old traditions in rhetoric and technical communication. (…) And that’s one of the things that’s so exciting to me about content strategy is, it’s bringing a lot of these principles that have been discussed for decades into this new space of the web and digital media.” (Randall Snare ~ CS Forum ’11)

The fall and rise of user experience

Closing plenary of the IA Summit 2011 ~ “Although there’s still a substantial gap between aspiration and execution, business leaders are at least now talking about the right things: experience, prototyping, design strategy, and innovation. (…) User experience converts are typically drawn to the glamour of interaction design on shiny technology, and the amateur psychology that helps them sound authoritative about their approaches. Most lack knowledge of basic information architecture, design theory and elementary programming skills.” (Cennydd Bowles)

DIY usability testing: Steve Krug explains it all for you

“Many discussions about user interfaces see the same type of arguments. Developers like complicated things, with many things on the screen. Designers like pleasant esthetic experience. This problem can be addressed with usability testing. Many sites have usability problems, including Steve Krug’s own site. Steve hasn’t fixed the problem, because it’s cheaper to send an email in support of a struggling user than to fix the actual problem. You don’t have the resources. Easy to find, but hard to fix. Steve makes the argument you should do the usability testing yourself. Most sites aren’t tested, because it costs money, time, and it’s hard to find professionals to do it. So Steve will show how to do it yourself.” (Michiel Berger – SXSW NL Report)

The European content strategy industry is on the rise

“From the accomplishments of the past two years and the unrelenting momentum of content strategy discourse, it’s safe to say local communities will grow and international events will continue. We’ll probably even learn of one or two more books in the works by the end of 2011. These events will increasingly draw content-minded people of varying kind, who will, in turn, roll ideas back into the businesses they represent. Opportunities will start opening up for CS consultants and agencies alike. Even positions inside larger companies will form as a more cost-effective way to retain and grow internal content strategy processes.” (Destry Wion ~ CS Forum 2011)