All posts from
May 2004

‘Aristotle’ (The Knowledge Web)

“With the knowledge web, humanity’s accumulated store of information will become more accessible, more manageable, and more useful. Anyone who wants to learn will be able to find the best and the most meaningful explanations of what they want to know. Anyone with something to teach will have a way to reach those who what to learn. Teachers will move beyond their present role as dispensers of information and become guides, mentors, facilitators, and authors. The knowledge web will make us all smarter. The knowledge web is an idea whose time has come.” (W. Daniel HillisEdge The Third Culture)

Focus on the Student: How to Use Learning Objectives to Improve Learning

“If information architecture is a fairly new field, then the practice of teaching information architecture is even newer. Often instructors are experienced information architects who have little to no teacher training, and they must teach students with a wide range of experience and learning goals. Learning objectives are one tool that can make information architecture courses easier for teachers and more rewarding for students.” (Wendy CownBoxes and Arrows)

Understanding Organizational Stakeholders for Design Success

“User-centered design professionals pay special emphasis to one type of stakeholder—the users of the system-arguing that user experience needs to be carefully crafted to satisfy user needs. While understanding user needs and goals is certainly necessary, it is often not sufficient for producing a successful design. Apart from an understanding of user needs and perspective, design needs to incorporate the goals and perspective of other stakeholders in order to get their buy-in and be considered a success in the corporate workplace.” (Jonathan BoutelieBoxes and Arrows)

Enterprise Information Architecture: Don’t Do ECM Without It

“Two questions resound throughout the content industry: Why do Enterprise Content Management (ECM) projects take so long to implement? And why do they fail with such alarming frequency? While all enterprise-level IT projects prove to be difficult and risky undertakings, a deeper examination of the ECM challenge in particular will reveal an endemic inattention to – or at best belated appreciation of – its critical corollary: the need for Enterprise Information Architecture (EIA).” (Tony ByrneEContentMag) – courtesy of stig andersen

IA in the WSJ

“The article starts off by citing Greg Storey’s work to redesign the infamous Bin Laden President’s Daily Brief. It then moves on to describe what Information Architecture/Design is and how it can make a difference in understanding information and in the bottom-line for a business. IA/ID also is mentioned in the decision-making process for the Columbia disaster, and Tufte gets to rail a bit against Powerpoint. Tufte also dismisses Mr. Storey’s redesign of the PDB (way to exhibit solidarity, Ed). The article then moves onto another favorite pundit, Nielsen, and he gets to quote his $71B in lost productvity sound-bite.” (every breath death defying) – courtesy of victor lombardi

An Information Architecture Perspective on Personalization pdf logo

Chapter from ‘Designing Personalized User Experiences in eCommerce
“The framework laid out here for understanding the design implications of personalization does not answer any questions, however – it just raises awareness of how little we already know about users’ expectations from personalization. In fact, the web and its early navigation metaphor are still young and we do not understand it well enough yet.” (Keith Instone)

Planning: The Key to Successful CMS Implementation

“The Semantic Web is an on-going large-scale effort to improve the current architecture of the World Wide Web by adding a semantic infrastructure to web resources that can be used for sophisticated data-oriented applications. As its basis, we identify metadata, or information about information, that unambiguously specify machine-understandable facts about web resources.” (Judy Glick-Smith – The Rockley Report)