What we can learn about service design from Google+

The impact of G+ is noticed on the social web and beyond.

“The tools that weave themselves deepest into the way humans communicate, do so with our help. The designer releases their invention into the world with a few bold statements, and then it’s up to us to tell them what the significance of the tool is, and how best to use it. Google+ is no exception: it’s a relatively compact first release of just a few core concepts. Like many, I look forward to watching millions of people build on these concepts with improvised hacks, shorthand and other homemade enhancements, to complete a product story started by what may have been just a few dozen in Mountain View. When taking a look at some of the decisions Google made, I found five ideas worth keeping in mind when designing any new service.”

(Chris Palmieri a.k.a. @cpalmieri ~ AQ)

Comments are closed.