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IoT shaking up the UX design world.
“The Holy Grail lies in making that data actionable for people, preferably in an intelligent and seamless way, so that it actively helps them achieve their goals. Nest is a good example of a product experience that goes that extra mile — from just informing users with its data, to using that data behind the scenes to fuel the product behavior in an adaptive, contextual manner.”
(Jenn Webb a.k.a. @JennWebb ~ Radar O’Reilly)
“This article is a primer for people that want to gain an overview of cross-channel design. It will also address its impact on the ways we need to think and act in this new era where the digital-physical relationship is becoming increasingly blurred.”
(Simon Norris ~ Nomensa)
“Cross-channel is not about technology, or marketing, nor it is limited to media-related experiences: it’s a systemic change in the way we experience reality. The more the physical and the digital become intertwined, the more designing successful cross-channel user experiences becomes crucial.”
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