Measuring Your Web Content Management Processes

Added on 15 July 2003 Peter Bogaards
“What’s really important to measure for your website? Firstly, you need to measure how successful you are at creating, editing and publishing content. These are your web content management processes. Secondly, you need to measure reader behavior. There will also be some core website performance issues to measure. This week, I’d like to examine key web content management process measurables.” (Gerry McGovern)

DUX 2003 Case Studies

Added on 15 July 2003 Peter Bogaards
“The DUX 2003 program featured accepted submissions of real-world design practices, research, and cases from around the globe, creatively combined in sessions moderated by leading design practitioners and theorists.” (AIGA) – courtesy of beth mazur

Personalization on the Web

Added on 15 July 2003 Peter Bogaards
“As of October, 1999, about 200 million people regularly access the Internet. However, this access is still more or less standardized in that almost everyone uses the same means of information retrieval. It is unlikely that 200 million people are so similar in their interests that one standardized way of retrieving information fits all needs. This paper takes a look at about 50 available personalization systems, proposes a classification scheme and discusses the systems w.r.t. to this classification.” (Alexander Pretschner and Susan Gauch)

Browser Wars II: The Saga Continues

Added on 14 July 2003 Peter Bogaards
“In the First Era of browser history Mosaic and the other early browsers ruled. The Second Era was that of Netscape dominance. Microsoft’s challenge to Netscape marked the beginning of the Third Era, the Heroic Age of the Browser Wars. Netscape’s bleeding to death marked the start of the Fourth Era of Explorer dominance. The recent news about Explorer shows that this Era has come to an end, too. We stand at the beginning of the Fifth Era of browser history. What will it bring?” (Peter Paul Koch – Evolt)

Design The Experience, Not The Participant

Added on 11 July 2003 Peter Bogaards
“Experience design is a lot like parenting. In both cases, it is my job to create a safe, creative and inspiring environment in which children, adults or businesses can thrive. As a parent, or as a marketer, I strive to provide the right tools to create desired outcomes. Clarity, consistency, honesty and engagement serve as guideposts in my personal and professional communications. So why is it that sometimes, even with the right pieces in place, the outcome is horribly wrong? I believe that this often happens because, although we can do our best to drive the experience, we cannot control the participants in it. We create the environment, draw the map and try to set a good example. But, even if you’re with your children – or your brand participants – every minute of every day, eventually they will do their own thing.” (Wendy Kadens – Thread)

Search Engine Personalization: An Exploratory Study

Added on 11 July 2003 Peter Bogaards
“Web search engines are beginning to offer personalization capabilities to users. Personalization is the ability of the Web site to match retrieved information content to a user’s profile. This content can be set explicitly by the user or derived implicitly by the Web site using such user profile information as zip code, birth date, etc. (…) Our findings show that despite the high level of interest in Web personalization, most search engine Web sites currently offer no or limited personalization features.” (Yashmeet Khopkar et al. – First Monday 8.7)

The Nine Pillars of Successful Web Teams

Added on 10 July 2003 Peter Bogaards
“Every Web team has its own take on dividing up roles and responsibilities and implementing processes for design and development. Formal titles, job descriptions, and reporting structures can vary widely. But the best teams (…) have one important thing in common: their team structure and processes cover a full range of distinct competencies necessary for success.” (Jesse James Garrett – Adaptive Path)

User-Centered Information Design Workbook

Added on 7 July 2003 Peter Bogaards
“A user-centered design process involves the participation of users from the very first stage of development, and continues to involve users at each step of the process. The goal of user-centered design is to create a product that works for the potential users and is well-designed for that user group. The first step in this process is to identify the target audience and to meet with them.” (University of Washington) – courtesy of beth mazur

Whatever Happened to Serendipity

Added on 4 July 2003 Peter Bogaards
“If for three thousand years we’ve relied on rumor and reputation, custom and external data stores and never least explicit signage to organize our urban experiences, the advent of latent, user-generated, unedited, location-based content is something that has the potential to change the way humans do cities, change it utterly and in short order.” (Adam Greenfield – v-2)