AIfIA sponsors first scandinavian conference on information architecture

“AIfIA will be an official sponsor of the Danish Research Library Association’s Forum for Information Architecture (DF-IA) conference. The conference will be held March 9th – 10th, 2004 in Korsoer, Denmark. While it will be the first information architecture (IA) conference held in Scandinavia, DF-IA is drawing international participation.” (AIfIA) – courtesy of peter morville

ODLIS: Online dictionary of library and information science

“(…) designed to be a hypertext reference resource for library and information science professionals, university students and faculty, and users of all types of libraries. The primary criterion for including a new term is whether a librarian or other information professional might reasonably be expected to encounter it at some point in his (or her) career, or be required to know its meaning in the course of executing his or her responsibilities as a librarian. The vocabulary of publishing, printing, book history, literature, and computer science has been included when, in the author’s judgment, a definition might prove helpful, not only to library and information professionals, but also to laypersons.” (Joan M. Reitz – Western Connecticut State University)

The importance of documentation: Discover what’s missing in today’s documentation efforts, and why it’s gone

“As documentation decreases in quality, users stop turning to it. As users stop turning to it, companies stop trying to maintain it – why bother, if the users won’t read it? This line of reasoning is dooming the future of documentation to failure. Documentation is important and needs to be taken seriously.” (Peter SeebachIBM developerWorks) – courtesy of lawrence lee

Live help systems: An approach to intelligent help for web information systems 

“Since the creation of the World-Wide Web we have seen a great growth in the complexity of Web sites. There has also been a large expansion in number of Web sites and in amount of usage. As a consequence, more and more Web site users are having problems accomplishing their tasks, and it is increasingly important to provide them with support.” (Johan AbergAdaptive Hypertext & Hypermedia)