What Does Rich Mean?

“Amid the hype of Web 2.0, ‘rich’ has become the prime buzzword for fresh, sexy digital products, marked by glossy buttons with AJAX actions. But what does rich really mean? Using the concepts of Classical rhetoric as a framework, Uday Gajendar looks to transcend the hype and dig into the value of richness for digital products.” (Uday GajendarBoxes and Arrows)

What if Jakob Nielsen had a blog?

“Some have criticised Jakob Nielsen for having an ugly site and people have wondered if useit.com would benefit from a design makeover. Well I have got tired of waiting for Jakob to start a blog version of useit.com so I decided to build it myself.” (Chris McEvoy) – Appears to be a little outdated though, but still interesting enough to be mentioned.

Four Factors of Agile UX

“Drawing lessons from my experience with this kind of agile approach, I can state that its advantage is certainly the ability to produce a satisfying result despite time and budget constraints—even though the result is not perfect and will certainly need refinement later on. Another advantage of this kind of project is that both our team and our client’s team got to know each other better and learned how to exploit each person’s know-how, improving the overall ability of the design team.” (Luca MascaroUXmatters)

The Intranet Maturity Framework

“Over the years, Avenue A | Razorfish has designed and built enterprise wide intranets for industry leading companies across the United States. In defining the strategy, designing the user experience and building these solutions leveraging enterprise strength software packages, Avenue A|Razorfish has been able to observe not only how enterprise intranets are being implemented and used but also how they are maturing over time. These insights have been encapsulated into a proprietary framework, that shows how, why and with what business benefits intranets grow over of time. The Intranet Maturity Framework, which is described in this report, summarizes best practices along the dimensions of intranet sponsorship, governance, user needs, experience design, technology implementation, training, adoption, and ROI metrics.” (Avenue A | Razorfish Enterprise Solutions)

12 Theatrical Tools

“Everyone is talking about the experience economy, customer experience management, and experience design these days. The big idea is, in a world where all products are pretty good and all services are fairly decent, any one of them do the job well enough. So offerings become interchangeable – or commoditised – and can only compete on price.” (Adam Lawrence – Experience Design .de)

A Great Leap Forward: The Birth of the Usability Profession (1988-1993)

“My concern is that by embracing new ideas, we will limit our view of our early days as being restricted in scope and naïve in conception. Before that happens, or perhaps, to prevent it, I would like to describe my personal version of our beginnings as a profession and argue that we should be celebrating them, not disparaging them even as we see their limits.” (Joe Dumas – UPA Journal of Usability Studies)

Sharing Ownership of UX

“The three key members of a multidisciplinary product team—the product manager, UX architect, and system architect—work together collaboratively to define a product’s vision, functionality, and form. Each key member of the product team has primary responsibility and decision-making authority for a specific aspect of the product vision.” (Pabini Gabriel-PetitUXmatters)

Catalyze: Creative People Designing Extraordinary Software (beta)

“Catalyze is a member-driven community for all professionals involved in Application Definition and Design. If you are a business analyst, UI designer, information architect, usability professional, interaction designer, product manager, project manager or anyone else involved in the definition process of software applications, this community is for you and will be worth your time.” (About Catalyze) – courtesy of bertmulder

IxDA Community Site (beta)

“With great excitement, the IxDA Board of Directors announces the availability of the beta version of a new IxDA community experience. Through the efforts of IxDA volunteers, and spearheaded by community member Jeff Howard, we are pleased to launch the beta version. We believe this effort is the start of creating a new kind of professional organization. The new site will allow a significantly better experience for all of us in the community, including tagging of content, customized RSS feeds, browsing by topics and the ability to share information about you with the community.” (Interaction Design Association) – courtesy of joannesvandermeulen

Dynamic Help in Web Forms

“Many Web application designers strive to reduce the amount of instructional text that appears in the user interfaces they create. A likely part of their motivation is the perception that, if explaining how to use something requires too much instruction, it probably isn’t that easy to use and, therefore, has room for improvement in its design. (…)” (Luke WroblewskiUXmatters)

An interview with Mike Kuniavsky

“Emotional design is good design. That’s what I learned at the Milan Furniture Fair. It had plenty of bad design, but there are some beautiful, beautiful things there. The reason they are well designed is not because there’s a lot of splash. It’s because they’ve been thought through and they connect with us on an emotional level in addition to a functional level.” (Tamara Adlin – UX Pioneers) – courtesy of markvanderbeeken