Interface Design and the iPhone

“The iPhone platform elegantly solves the design problem of small screens by greatly intensifying the information resolution of each displayed page. Small screens, as on traditional cell phones, show very little information per screen, which in turn leads to deep hierarchies of stacked-up thin information–too often leaving users with ‘Where am I?’ puzzles. Better to have users looking over material adjacent in space rather than stacked in time.” (Edward Tufte)

Hockey Sticks and User Assistance: Writing in Times of Resource Constraints

“Many technical communication departments are experiencing flat budgets, meaning they’re getting only small or no increases in headcounts, capital expenses, or training dollars. Worse yet, many departments are facing reductions in these resources. These reductions cause production pressures that are often confounded by increases in development headcount, here or offshore. Since more code equates to more features, which in turn drive greater revenues, companies are more willing to increase development budgets. On the other hand, adding writers increases costs, which in turn reduces margins.” (Mike HughesUXmatters)

User Experience in India

“The usability and user experience communities of practice are experiencing great growth and have emerged in countries throughout the world. These developing practices have brought about a huge economic boom in the UX market as both customers and clients are beginning to understand the business benefits they bring. In India, we have undoubtedly seen the growth of these practices. Indian UX companies are delivering designs that satisfy users’ needs to their clients.” (Afshan KirmaniUXmatters)

Personas and the Advantage of Designing for Yourself

“I think passion is a real issue with personas. Personas might elicit empathy with the people you design for, but they don’t elicit passion. Passion comes from having a stake, having a long-term commitment. Passion is what gets you that last 10% to make something great. Designers designing for themselves are often passionate. It’s hard to do as a freelancer or consultant.” (Joshua PorterBokardo)

Advancing Advanced Search

“Advanced search is the ugly child of interface design -always included, but never loved. Websites have come to depend on their search engines as the volume of content has increased. Yet advanced search functionality has not significantly developed in years. Poor matches and overwhelming search results remain a problem for users. Perhaps the standard search pattern deserves a new look. A progressive disclosure approach can enable users to use precision advanced search techniques to refine their searches and pinpoint the desired results.” (Stephen TurbekBoxes and Arrows)

Videos from the Second Italian IA Summit

“The first batch of full videos from the Second Italian IA Summit (Trento, November 16-17 2007) is available from the web site (as published by Brightcove). Some of the presentations are in English, so you might find interesting stuff even if you do not know Italian. The second and final batch will be published in the coming days and the full papers are scheduled for the end of the month.” (Andrea Resmini)

WritersUA Conference Supplemental Materials Archive

“Conference speakers, Peer Showcase presenters, and Exhibitors are invited to provide additional materials to supplement the detailed information included in the printed Proceedings. Additional items may be added to this page as they become available. (…) The Conference speakers retain all rights to their presentation materials. WritersUA only assumes the right to distribute the comprehensive, printed Proceedings. If you would like copies of presentation slides and they are not listed here, we encourage you to request them from the individual speakers. Most speakers have provided their email address in the printed Proceedings.” (WritersUA)

Ted Nelson 70th Birthday Lecture

High definition video registration – Ted Nelson (the guy who coined the term ‘hypertext’) gave a 90 mins. speech on the occasion of his 70th birthday. Not on current computing, but based upon his million notes on meaningful connections, such as education, the brothers Grimm, Indo-European languages, the island of Crete, the Greek Gods, Wikipedia as a casino, AIDS, paper imitation ‘under glass’ and the limitations of the PARC User Interface. (Zepler TV)

Engagement: Should We Care?

“These days, the idea of customer engagement is almost as hot as Web 2.0—and almost as controversial. As busy UX professionals, should we invest our time and energy in caring about engagement, or is it just another buzzword? I think we do need to understand customer engagement, so that, at a minimum, we can respond intelligently to questions about it from marketers or executives. We might even glean some useful insights from thinking about engagement. This column aims to cut through the hype and reveal the potential value of engagement” (Colleen JonesUXmatters)

Motorcycle UX: Riding in the Fast Lane

“As a UX designer, understanding what contributes to a great user experience, how to define who users are, what their mental models consist of, and what kinds of interactions encourage them to succeed—all of these things make me happy. But the thing that makes me the happiest is spending time riding my Moto Guzzi Breva 1100—a rare, handmade Italian motorcycle. For me, it’s the ultimate user experience.” (Joe SokohlUXmatters)

Towards a Model of Innovation

“For the last few years, innovation has been a big topic in conversation about business management. But despite all the conversation, there is little consensus on what innovation is and how to get it. Hugh Dubberly, well known for producing highly visual, exploratory models of complex topics, has produced a new model that explores the rich subject matter of innovation.” (Hugh Dubberly – interactions magazine) – congrats with the fresh site