Is a chatbot UX the prototypical application of UX writing?

“All chatbots are not created equal. What separates a good chatbot from a bad one? A good chatbot helps users accomplish something more efficiently. A great one makes it enjoyable. A bad bot wastes time, returns nonsense, and may annoy or frustrate users enough to drive them away.”

Jennifer Leigh Brown a.k.a. /jleighbrown | @jennleighbrown ~ UXbooth ★