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Usability is the ease of use and learnability of a human-made object. (source: Wikipedia)

Nielsen is wrong on mobile

Jakob is wrong on everything, except usability.

“For all of Jakob Nielsen’s many great contributions to web usability over the years, his advice for mobile is just 180-degrees backward. His latest guidelines perpetuate several stubborn mobile myths that have led too many to create ‘lite’ mobile experiences that patronise users, undermine business goals, and soak up design and tech resources.”

(Josh Clark a.k.a. @globalmoxie ~ .net magazine) courtesy of lammertpostma

Positive UX: Optimal user experience is more than the absence of usability issues

Less usability, more friction.

“In this article I’ll be applying a similar approach to introduce Positive UX; the idea that good UX isn’t simply the absence of usability issues. I intend to draw parallels between the fields of well-being and UX in order to illustrate the factors that define and foster Positive UX and the implications this may have on measuring good experience with the web.”

(Rob Howells ~ Humanising Technology)

Industrial HCI Research: A Personal and Professional Perspective

Every practice is made by people, not organizations. Focus on people, not brands.

“In this article, we give you some personal perspective on the changing role of human-computer interaction (HCI) researchers practicing in industry over the last 25 years and look to the future. We identify long-lasting themes and emerging trends and add some insight from our experiences working in IT research and development. These experiences include collaborating as team members on a series of HCI research projects during 15 of over 20 years at IBM Research. We also describe what it has been like having a two-person HCI household over the years.”

(Clare-Marie Karat and John Karat ~ Journal of Usability Studies Vol. 7, Issue 1, November 2011, pp. 1-8)