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“What’s worth the most — field studies or user tests? Depends on your company’s usability maturity, but user testing is the safe bet if you can do only one thing.”
“Decent computer screens with pixel densities of 220 PPI or more lead to new usability guidelines for on-screen typography.”
“The answer is 5, except when it’s not. Most arguments for using more test participants are wrong, but some tests should be bigger and some smaller.”
“The winning app UIs include domain-specific solutions that allow humans to focus on deeper issues while the software takes care of the mechanics.”
“Nielsen’s recommendation that publishers build separate mobile sites has been met with astonishment from the industry.”
(Tanya Combrinck ~ .net magazine) courtesy of karenmcgrane
“For all of Jakob Nielsen’s many great contributions to web usability over the years, his advice for mobile is just 180-degrees backward. His latest guidelines perpetuate several stubborn mobile myths that have led too many to create ‘lite’ mobile experiences that patronise users, undermine business goals, and soak up design and tech resources.”
(Josh Clark a.k.a. @globalmoxie ~ .net magazine) courtesy of lammertpostma
“Usability Engineers may be great designers or maybe crap designers but as long as they include objective design rationale for their proposed solutions they will always be helpful.”
(Jonathan Arnowitz ~ Stroomt Journal) ~ courtesy of luctiemessen
“Three approaches to better design: each has its uses, but the costs, benefits, and risks differ dramatically.”
“Smooth-flow task performance makes application use pleasurable. But disruptions are all too common due to crinkly design or creaking implementation.”
“Mobile apps currently have better usability than mobile sites, but forthcoming changes will eventually make a mobile site the superior strategy.”
“Chrome is the user interface overhead that surrounds user data and web page content. Although chrome obesity can eat half of the available pixels, a reasonable amount enhances usability.”
“In this article I’ll be applying a similar approach to introduce Positive UX; the idea that good UX isn’t simply the absence of usability issues. I intend to draw parallels between the fields of well-being and UX in order to illustrate the factors that define and foster Positive UX and the implications this may have on measuring good experience with the web.”
(Rob Howells ~ Humanising Technology)
“Simple usability tests where users think out loud are cheap, robust, flexible, and easy to learn. Thinking aloud should be the first tool in your UX toolbox, even though it entails some risks and doesn’t solve all problems.”
“In this article, we give you some personal perspective on the changing role of human-computer interaction (HCI) researchers practicing in industry over the last 25 years and look to the future. We identify long-lasting themes and emerging trends and add some insight from our experiences working in IT research and development. These experiences include collaborating as team members on a series of HCI research projects during 15 of over 20 years at IBM Research. We also describe what it has been like having a two-person HCI household over the years.”
(Clare-Marie Karat and John Karat ~ Journal of Usability Studies Vol. 7, Issue 1, November 2011, pp. 1-8)
“Overloading different outcomes on similar commands can be confusing. Using the same command for multiple actions enhances usability if the results are conceptually the same.”
“Mobile web sites work best on the 7-inch tablet. Users had great trouble touching the correct items on full sites, where UI elements are too small on the Fire screen.”
“Better to accept a wider margin of error in usability metrics than to spend the entire budget learning too few things with extreme precision.”
“User Research allows us to create hypothesis that are aimed at improving the website’s user-friendliness, but more common, conversion. Usability testing allows us to test those hypotheses.”
(Matthew Niederberger a.k.a. @MatthewNL ~ Actual Insights)
A Conversation with Don Norman and Jon Kolko on Trends in and the Relationships between Art, Business, and Design ~ “The ~2-hour exchange with and between Don and Jon and the audience was particularly engaging, thoughtful, rich, and delightful.”
(Richard Anderson a.k.a. @Riander)
“Many guidelines are similar for mobile and desktop design, but their mobile interpretation is much more unforgiving.”
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