“This timeline presents significant events and developments in the innovation and management of information and documents from cave paintings (ca 30,000 BC) to the present. Only non-electronic innovations and developments are included (that is, digital and electronic communications are excluded).” (AI3) – courtesy of ruudruissaard

“Presentation files will be made available after the session has concluded and the speaker has given us the files. Check back if you don’t see the file you’re looking for—it might be available later!” (O’Reilly Web 2.0 Expo) – courtesy of janjursa

“One interesting supposition bubbled up… when designers are tasked with selling their product they make better products.” – No way, José! (Joshua Porter – Bokardo)

“Designers of digital products and services like ourselves can dramatically improve our work by generating more concepts early in our projects. In this article, I’ll try to make concept design easier to learn by illustrating three simple tools for generating concepts.” (Victor Lombardi – Digital Web Magazine)

“Apparently the forces of interaction design have been facing off against the forces of information architecture in an epic battle for quite some time. I was flying a flag I didn’t know I was flying.” (Joshua Porter)

“Having been to ‘The Web and Beyond 2008’ and hearing about Adam Greenfield’s keynoting at the coming EuroIA Summit in Amsterdam, I started thinking about what he said at the time and what his words could mean. I also took into account two of the other main presenters: Ben Cerveny and Jyri Engeström.” (Jeroen Elstgeest)

“This page contains all the LIFT speeches that have been recorded over the years.” (LIFT Conference)

“Since at least Richard Saul Wurman’s 1996 book Information Architects>, architecture has been the primary metaphor for how ‘those who build websites’ think about what we do. By adding a new metaphor to our theoretical toolboxes, we can gain a richer, more nuanced understanding of the way that we inhabit cyberspace. This enhanced apprehension of the medium should enable us to create websites that better serve our users.” (Aaron Rester – A List Apart)

“US-based panel speakers Lawrence M. Sanger, PhD and Andrew Keen discuss issues of legitimacy, credibility, regulation and censorship on the Internet. What role do truth, trust and expertise have to play in the creation and dissemination of knowledge and news through the Internet? What (or who) should we believe and why? Is the Internet’s role in shaping knowledge creation and dissemination broadly a force for good? Doesn’t participation educate? Doesn’t such an array of easily accessible knowledge and information have a potentially democratising effect? Should knowledge and news production by non-professionals on the Internet be limited in any way? This panel discussion was part of the Weidenfeld Scholars’ Speaker Series in Oxford, sponsored by the Weidenfeld Institute for Strategic Dialogue (London) and organized in collaboration with the OII.” (Oxford Internet Institute)

“Aurora is a concept video presenting one possible future user experience for the Web, created by Adaptive Path as part of the Mozilla Labs concept browser series. Aurora explores new ways people could interact with the Web in the future based on projected technological trends and real-world scenarios.” (Mark Vanderbeeken – Experientia)

Video included – “He was long a jewel of the MIT faculty. Now, after a devastating brain injury, mathematician Seymour Papert is struggling bravely to learn again how to think like, speak like, be like the man of genius he was.” (Linda Matchan – The Boston Globe)

“The notorious butterfly ballot that Palm Beach County, Florida election officials used in the 2000 election is probably the most infamous of all election design snafus. It was one of many political, legal, and election administration missteps that plunged a presidential election into turmoil and set off a series of events that led to, among other things, a vast overhaul of the country’s election administration, including the greatest change in voting technology in United States history.” (Whitney Quesenbery et al.)

“Few proposals for modelling and developing Web applications, deal with how to properly elicit and represent Web application requirements. Web applications introduce unique characteristics such as navigation that are not properly considered at the requirements level. In this paper, we seek to improve on improve on existing methods through the use of cultural-historical activity theory.” (Lorna Uden et al. – Information Research 13.2)

“What does it mean, asks Don Norman in his provocative lecture when our automobiles get frightened, when our refrigerator won’t let us eat that nice piece of pie, and when our homes detect our moods and play music they think will cheer us up? And why, asks Norman, does he obey his car when it asks him to slow down, but not his wife? In his provocative and witty talks, Norman examines the future of devices we may all have to live with, even if they do not serve us the way they are intended. Some of these devices are already upon us while the others are still in the planning stage – that is, unless we can somehow turn the tables and get the engineers and designers to switch from building stuff just because they can, to building stuff because we need and want them to.” (Donald A. Norman – From Business To Buttons 2008)

“A great variety of Web sites displaying cultural aspects of landscapes exist today. Although built on different design patterns, all these Web sites have to cope with the typical problem of creating a concise but comprehensive representation of a variety of cultural resources within a framework of time and space. In this paper we discuss currently predominant but very different approaches, ranging from an historical GIS and a wiki with Google maps to illustrated HTML-documents and Flash-based visual narratives. We propose a model that identifies generic requirements for spatiotemporal cultural heritage Web sites. The model helps to understand how well different implementation environments suit various objectives. The model is applied to our own cultural landscape portal on the region around the Vecht, a small river which runs from the city of Utrecht to the north, at both sides fringed by a rich historical landscape.” (Leen Breure et al. – Museums and the Web 2008)

“Over the last year, I’ve noticed more and more conversations about prototyping as a method of approaching web application development. Beyond casual conversations, prototyping has also increasingly been the topic of blog posts or subject matter for conference presentations. The reasons for this increased interest include a laundry list of benefits that prototyping can bring to the process of developing compelling web applications. Ranging from increased collaboration to more effective solutions, these benefits have made prototyping a valuable new approach to consider for your next project.” (David Verba – A List Apart)

“As enablers of online conversations between businesses and customers, Web forms are often responsible for gathering critical information—email addresses for continued communications, mailing addresses for product shipments, and billing information for payment processing to name just a few. So it shouldn’t come as much of a surprise that one of the most common questions I get asked about Web form design is: How do I deal with international addresses?” (Luke Wroblewski – UXmatters)

“The bill is a cornerstone communication in the customer experience, especially when it comes to billing for services. Customers want to easily understand and pay their bills, and businesses want to get paid on time. One would think a business would value the bill enough to invest in a thoughtful design. Yet many bills are poorly designed, causing needless confusion and frustration for customers and businesses alike—not to mention expensive customer service and customer churn. To encourage forward progress in the design of bills, this column profiles three common types of bill readers, discusses nine tips for improving bills, and notes some common implementation challenges.” (Colleen Jones – UXmatters)

“Your site design is the first thing people see
it should be reflective of you and the industry
easy to look at with a nice navigation
when you can’t find what you want it causes frustration (…)”
(Tasty Blog Snack)

“Since the word ‘design’ means many things to many people, let’s define design as seen from a usability consultant’s perspective.” (Frank Spiller – Demystifying Usability)