All posts from
May 2018

How to use UX research to guide an Agile Process

Pace layers in sync: research and sprints. I hope it will actually work.

“The key idea is to ensure that every action taken during the Agile process is aligned with the sprint objective and with solving a specific problem for the user. UX research is also there to continually evaluate and assess whether the outcome that the team has produced is successful. By implementing this strategy, you’ll have UX research embedded from the beginning to the end of the Agile process and empower your team to solve user problems with more alignment and feedback on their work’s impact.”

LaiYee Ho a.k.a. @laiyeelori ~ UXPA Magazine

Making the shift from designing GUIs to designing VUIs

Voice interactions, a terra incognita for designers with a focus on perception. Dialogues, conversations and narratives as the new black.

“Many of the best practices for designing VUIs are the same as those for creating visual designs or interactive experiences: respect your users, solve their problems in efficient ways, and make their choices clear. But there are some unique design principles for VUIs as well. Remember, we don’t always know for sure what a user’s intent was. Plus, it’s necessary to spend more time on error cases. If you keep the principles I’ve described in this article in mind, you’ll be well on your way to crafting great VUIs.”

Cathy Pearl a.k.a. /alana-schroeder | @cpearl42 ~ UXmatters

Playful interfaces: Designing interactive experiences for children

Design for the upcoming generations. Quite a challenge for UCD.

“The evidence is clear: Children under the age of 10 need different interaction support than other age groups. Referring to these seven guidelines will help you design children’s touchscreen apps that are more successful for this age group by supporting their natural development and growth. Moreover, including children as part of the design process—whether they as testers, informants, or co-designers—will ensure a better experience for all. By considering these tips, we hope you will be able to focus on the fun factor of designing for kids!”

Julie A. Kientz, Lisa Anthony a.k.a. @lanthonyuf and Alexis Hiniker ~ User Experience Magazine

Agile UX: It’s not as bad as you think

We never thought that, didn’t we?

“As Agile has become the standard working model for development teams, UXers are, oftentimes grudgingly, learning to integrate into existing Agile development teams. But few are exploring how a UX team can use Agile techniques, and perhaps more importantly an Agile mindset, to improve team performance and morale. It turns out that when done right, Agile can help UXers achieve personal and strategic goals, giving value and purpose to the problems UX teams face daily. Sound too good to be true? If so, read on to learn how this cross-functional UX and architecture team used an Agile approach to improve our product, team performance, team member engagement, job satisfaction, and influence.”

Becky Bristol a.k.a. @paintingblue and Nicole Derr a.k.a. @Nicole_Derr ~ User Experience Magazine

UX writing: The case for user-centric language

Sometimes you just have to change the label to make a ‘new’ start.

“UX writing recognizes language as an intrinsic part of a user’s experience with a product. UX writers think intentionally about how words alone can facilitate – or get in the way of – users’ goals. As a discipline, UX writing lets you manipulate language. It helps you prod your users one step closer toward desired actions. Indeed, validating the effectiveness of language – on websites, apps, and other digital products – is just as important as other areas of UX research.”

Alana Schroeder a.k.a. /alana-schroeder | @ealanaschroeder ~ Boxes and Arrows

Web typography and layout: Past, present and future

From movable type to computational type.

“Can typography encourage long-form reading – not just scanning? What are the most exciting areas of cutting-edge experimentation in typographic technology and digital layout, and what new skills will we need to design tomorrow’s web content? Three experts – Mozilla’s Jen Simmons, publication design legend Roger Black, and ALA’s Jeffrey Zeldman – discuss typography and layout on today’s web: where we are now, and where we’re going.”

A List Apart

Lean user research: Lessons from the Agile trenches

All phases of the design cycle transform into lean. Oh dear.

“The Agile approach to product development focuses on continually and quickly releasing, learning about, and improving a product to enable sustained movement forward. By focusing on incremental improvements rather than a finished product, product teams can learn and pivot as needed to maintain their competitive edge. Most product teams use, or are moving toward, some form of an Agile methodology to rapidly and incrementally evolve their product or service. The good news is that user experience research and design can fit into the Agile process quite effectively.”

Michelle R. Peterson, Anna Rowe, Valle Hansen, and Carmen Broomes ~ The Magazine of the User Experience Professionals Association

The divisiveness of Design Thinking

When places and spaces become too popular, the professionals redraw the map.

“In this article, I want to explore the split between the value of design thinking and the backlash, and see if there’s room to reclaim the value of this powerful way of working. Bear with the history lesson – it’s useful in seeing how design thinking has warped into something superficial.”

Jon Kolko a.k.a. @jkolko ~ ACM Interactions Magazine XXV.3