All posts from
May 2010

Sketches and Wireframes and Prototypes! Oh My! Creating Your Own Magical Wizard Experience

“Why is every conversation about wireframes I’ve encountered lately so tense? For instance, at a recent UX Book Club meeting whose topic was a discussion of some articles on wireframes, the conversation moved quickly from the actual articles to the question of what a wireframe even was. What the discussion came down to was this: no one knows the answer, and trying to find it feels like a wild-goose chase—or like wandering off on our own down a yellow brick road to find the all-knowing and powerful Oz to figure the answer out for us.” (Traci Lepore ~ UXmatters)

Playful User Experiences

“As user experience designers, we tend to focus on getting users to the end of the journeys we’ve designed for them as quickly and effortlessly as possible. We try to take them from point A to point B in the shortest possible time. To me, it sometimes feels a little like we’re trying to get a child to quickly undergo a blood test before he notices that it hurts.” (Shira Gutgold ~ UXmatters)

The Service Blueprints Overview

“For some time now I’ve been collecting interesting service design visualizations. But having them stack up on my desktop just doesn’t add a lot of value. As I’ve noticed that this blog attracts a lot of people with an 3 year old article on service blueprints I decided that would be the best category to start with. So I’ve compile an overview of the service blueprints I’ve stumbled upon so far.” (Marc Fonteijn ~ 31volt)

The Future is Already Here: Three Trends in IA

“(…) my opening keynote slides and the talk I wrote out which I gave at the German IA Conference in Cologne, Germany May 14, 2010. I speak about experience design, social design and service design. The theme of the conference is Service. Design. Thinking. What I actually said may have been slightly different than the text here but the intent was the same.” (Erin Malone)


“FlowingData explores how designers, statisticians, and computer scientists are using data to understand ourselves better – mainly through data visualization. Money spent, reps at the gym, time you waste, and personal information you enter online are all forms of data. How can we understand these data flows? Data visualization lets non-experts make sense of it all.” (Nathan Yau)

Understand The Web

“Perceptions of the web are changing. People are advocating that we treat the web like another application framework. An open, cross-platform, multi-device rival to Flash and Cocoa and everything else. I’m all for making the web richer, and exposing new functionality, but I value what makes the web weblike much, much more.” (Ben Ward) courtesy of rogerjohansson

The Anatomy of a Website

“Many people find it hard to picture a website as more than a bundle of content. This often makes explaining the mixture of languages used and the way everything comes together a difficult task. Because what makes up a website can be related and linked to the physiology of a human body, this article’s comparison should help clients and beginners alike understand the complex nature of a site’s creation and components.” (Alexander Dawson – Six Revisions)

Peter Merholz: The Want Interview

“The founder and president of Adaptive Path explains why they’re shifting away from ‘user experience’ and towards ‘experience design’. He celebrates 360 design strategies through successful ‘customer journeys’ by Apple and Southwest Airlines and advocates for marketing and advertisement becoming the first touchpoint of such. He also outlines the history of personal computing in three ‘waves’ – and predicts the fourth.” (Want Magazine)

A Brief History of Markup

“HTML is the unifying language of the World Wide Web. Using just the simple tags it contains, the human race has created an astoundingly diverse network of hyperlinked documents, from Amazon, eBay, and Wikipedia, to personal blogs and websites dedicated to cats that look like Hitler. HTML5 is the latest iteration of this lingua franca. While it is the most ambitious change to our common tongue, this isn’t the first time that HTML has been updated. The language has been evolving from the start.” (Jeremy Keith ~ A List Apart)

In Search of Novel Ways to Design Large Cultural Web Sites

“In this paper, we illustrate how Rich Internet Applications (RIAs), combining lightweight information architecture with advanced search paradigms (like faceted search) and interactive visualization strategies, can be used to better support a number of communication goals. The examples are taken from the new Web site for the Directorate General of Antiquity of the Italian Ministry for Culture Heritage (to become public in Autumn 2010), where both a huge amount of content (the Italian archeological heritage) and a variety of users’ profiles (from scholars to amateurs and tourists) are managed.” (Stefano De Caro, Nicoletta Di Blas, and Luigi Spagnolo ~ Museums And The Web 2010) courtesy of petermorville

Doing User Research Faster and Cheaper

“Despite our seeing some initial signs of a recovery, for most people the economy still sucks. Companies have less money to spend and are more cautious about how they spend it. Companies that haven’t already cut user research from their project plans altogether are asking researchers to achieve the same results for less money, in less time—or just to do less. Is it possible to scale back user research and still provide value? If so, how can we do things faster and cheaper?” (Jim Ross ~ UXmatters)

Achieving Design Focus: An Approach to Design Workshops

“Stakeholders with business, design, and technology viewpoints can pull products in different design directions—sometimes without knowing how the design work fits into an overall strategy. This can leave stakeholders feeling lost and unhappy. Creating a focus around design goals and asking and answering the hard design questions as a team is an effective way of coalescing a team around one design direction. At the same time, it can create a more optimal and fun working environment. In this article, we’ll describe a design workshop approach that can help you find that design focus.” (Daniel Szuc and Josephine WongUXmatters)