“Are school systems, classrooms and teachers obsolete? No less so than the horse was with the coming of the automobile age (…)” (Kathy Sierra – Creating Passionate Users)

“The use case model can be a powerful tool for controlling scope throughout a project’s lifecycle. Because a simplified use case model can be understood by all project participants, it can also serve as a framework for ongoing collaboration as well as a visual map of all agreed-upon functionality. It can, therefore, be a precious reference during later negotiations that might affect the project’s scope.” (Norm Carr and Tim Meehan – A List Apart)

“Clement talked about his experience as president of AIGA and, more recently, his return to Sapient in trying to help them put together a(nother) design practice. Clement, being Clement, thinks in models, and presented two.” – (Peter Merholz)