Quants for enterprise UX, the calculator.
“As we move forward with these concepts across our organization, we expect that our company’s products will advance in their UX maturity and, consequently, pay down their debt. The calculator is a great tool for modeling this CX/UX transition in a product and reinforcing a user- and data-centric product culture.”
(Kimberly Dunwoody and Susan Teague Rector ~ User Experience) ★