User-Centered Research: A status report

“During the past twenty years, user-centered research (UCR) has become an increasingly common and important part of contemporary product development. The origins of this approach to design and development actually stretch back to the beginning of industrial design in America. Starting in the 1940s and 1950s, Henry Dreyfuss, widely considered the father of industrial design in the United States, practiced a method of design that clearly focused on studying people’s behaviors and attitudes as a first step in designing successful products. During the next forty to fifty years, Dreyfuss’ example served as motivation for other highly successful and influential designers (e.g., Robert Probst, Jay Doblin, Niels Different and William Stumpf) to adopt a user-centered research and design approach.” (design philosophy papers)

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