The Key to Simplicity: Questions for Donald Norman

“Technology can help only if it can adopt a simple structure so that controls for different devices are as similar to one another as possible, making the learning much easier. Multiple purpose controls are an abomination. It is possible to have a single device transform itself into independent devices for controlling different tasks. But here the key is to make the switch from the support of individual technologies and individual devices to the support of cohesive, organized activities.” (Eddie Lopez – User Centered)

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