The Information Search Process Revisited: Is the model still useful?

“Kuhlthau’s model of the Information Search Process was developed in the 1980s and refined in the 1990s. Since its conceptualization and development, the model has been used as a framework and diagnostic tool for understanding the information search experience of people in a variety of library and information settings. These information environments and services have not remained static, particularly with rapid advances in and impacts of information technology. Therefore, questions arise regarding the current usefulness of the model in light of the developments in the information environment to date. This paper seeks to explore whether the model still is a useful, insightful explanation of information seeking behaviour. This question is examined through a literature review of recent work applying the model and presents findings from a research study that explored the model within a school context.” (Carol C. Kuhlthau et al. – ISIC08 via Information Research 13.4)

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