The Dark Side of Usability

“By crafting simple and user-friendly interfaces we relieve our users of the need to think – or more accurately, to think about the more trivial and mechanical parts of the task, things which can be outsourced to the machine. But by doing so we are at risk of indadvertedly surrendering more than we planned for, as we are lured into thinking that interface will do our work for us—and so we spend less time thinking about the problem, less time planning.” (Dmitry Fadeyev ~ Usability Post)

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