The eight pillars of user research

Noticing a lot of overlaps and omissions regarding all things user, field and design research.

“​These eight pillars are the broad areas of User Research. Underneath these pillars sit groups of things that User Researchers or ‘people who do research’ (PWDR) are concerned with. Many of these things are challenges to operationalising research.”

Emma Boulton a.k.a. /emmalouiseboulton | @emmaboulton

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