Digital design for humans is taking their skills, competences, and capabilities into consideration, a lot.
“As the Internet becomes an increasingly embedded part of everyday life for many people, research on digital inclusion has been criticized. There are concerns about the lack of strong theoretical developments within the field and the limitations of the survey measures typically used in this research domain. In this project, we have aimed to address these criticisms through developing theoretically informed survey measures of people’s digital skills, engagement with the Internet, and the tangible outcomes this Internet use has in their lives.”
(Alexander J.A.M. van Deursen, Ellen J. Helsper and Rebecca Eynon ~ Oxford Internet Institute)
Checklist for the UX designer litmus test?
“With the flood of ill-trained people claiming to be user experience designers, how do you know if you are hiring a UX snake oil salesman or a true UX expert? UX design was largely unappreciated for many years, but the rash of recent successes attributed to good UX design has helped UX become a desirable part of any website design effort. Unfortunately, opportunists quick to add UX to their repertoire of services are hoping that you won’t know how to differentiate their offerings from real UX expertise.”
(Larry Marine ~ Search Engine Watch)
Design thinking is thinking based upon empathy.
“I fundamentally believe empathy is a foundational soft skill in design practice. And in service design – with its aim to connect and orchestrate people outside, inside, and across organizations – empathy is the first skill I recommend to people to build and sharpen.”
(Patrick Quattlebaum a.k.a. @ptquattlebaum ~ Adaptive Path)
“This dissertation is about being able to keep up with the digitalization of contemporary society. It starts with a brief historical overview of changes in communication technologies and the increasing demands they have put on users. Special attention in this chapter is given to the communication technology that in a relatively short periode of time has vastly changed the way information is collected and used: the Internet.” (Alexander J.A.M. van Deursen