Journal of Research and Problem Solving in Organizational Communication (Tilburg University)

“One reason for its recent success is that The Netherlands is possibly the most intelligent market for design in the world. Sophisticated public and private sector clients know how to commission and manage design. And most cities and government agencies have procurement policies that enable projects to be awarded to the best design, not just to the cheapest proposal. (…) Connectivity between people and ideas is further hindered by the turf-protecting way professional organizations, and design businesses, are organized. The result is that many designers lack the expertise to tackle the complex and multi-dimensional social questions that confront us.” (John Thackara – In the Bubble) – courtesy of chad thornton

“Websites are very measurable. However, reams of data can be time consuming and confusing. The knack is to know what is really important to measure. This includes the following: reader actions; reader numbers; most and least popular pages; subscribers; external links; search keywords; page size; broken links and malfunctioning processes.” (Gerry McGovern)

“Today, the human experience of the Net stands at a crossroads, paths diverging into the future, and nobody knows which one weíll be on in a year. A lot of people who will read this have the chance to make a difference in the decision. Letís look at the options.” (Tim Bray – Ongoing)

“At the core of NextD is the belief that the traditional model of design leadership needs to be radically reinvented to better adapt to a radically changed marketplace. The ultimate goal of NextD is to help expand designs’ reach.” (NextD)

“The evolution of personal music delivery is directly relevant to the creation of powerful brand experiences. To make strong, genuine connections with our audience, we need to be conscious of the value of rich, multi-sensorial experiences.” (Josh Alkire – Thread)

“Information design is not the same as information architecture; it is not merely an ‘enlightened’ version of graphic design; it is not somehow a niche component in interface or experience design; it is not technical writing. It is a broad and exploratory discipline that encourages research and development, understands that a galaxy of disparate tactics are bound together in creating successful information solutions, endeavors to understand people and the world as thoroughly as possible to enable better design and endeavors to identify and synthesize any discipline that contributes to better understanding.” (Dirk Knemeyer – Boxes and Arrows)