“(…) an insightful monthly briefing on information design issues and ideas.” (Subscribe Dynamic Diagrams Newsletter)

“Design Engaged really was a smashing success, and I’d hate to think my encapsulation has failed to convey the intellectual contact high I experienced and in some ways am still riding. At least, maybe you can infer something useful from the shape these thoughts have assumed as they’ve filtered through my own vocabulary and prejudices.” (Adam Greenfield – v-2 Organization)

“The amount of work involved in designing a new intranet or redesigning an existing intranet is minor compared to the time needed to maintain an effective intranet over the longer term. In fact, it is common for the initial excitement of a new intranet to fade away as the reality of day-to-day maintenance and the challenges of improving the intranet become apparent.” (Donna Maurer and Tina Calabria – KM Column)

“Understanding where technology is strong and where people are strong is an essential skill of the modern manager. Too often today, technology is doing things that would be better done by people.” (Gerry McGovern)

Review – “The book is clearly intended as the beginning of an on-going dialogue. It ends a bit like a Star Wars movie, with the promise of a sequel. There is clearly opportunity for additional work in data representation, as well as deeper study into each of the areas described in these six chapters. However, the book provides an excellent incentive for system designers to pursue activity-centered design, and a good initial set of tools to start them on their way.” (Carl Bedingfield – ACM Ubiquity)

“Aspects of this worldview derived from his association in the 1940s with Warren McCulloch, John von Neumann, Claude Shannon, and Norbert Wiener et al, who were all present at the creation of cybernetic theory. It was the radical epistemology behind these ideas seemed to inform a lot of this thinking.” (John Brockman – Edge)

“E-marketing is about substance over show, logic over emotion, and text over graphics. Good web marketers follow the Google motto: be useful.” (Gerry McGovern)

“The growing field of Technical Communication once primarily focused on the communication of technical information through manuals and help systems. In recent years the field has expanded to include a variety of specialized disciplines that utilize technology to communicate — and has adopted much more sophisticated theories of communication to accomodate these changes. The Orange Journal of Technical Communication and Information Design is a graduate student journal that strives to foster critical thinking and discussion on a wide variety of topics and issues important to technical communicators.” (About Orange)