Fundamental issues with open source software development

“The lack of focus on user interface design causes users to prefer proprietary software’s more intuitive interface. Open Source software tends to lack the complete and accessible documentation that retains users. Developers focus on features in their software, rather than ensuring that they have a solid core. (…) If Open Source software wishes to become widely used and embraced by the general public, all issues will have to be overcome.” (Michelle Levesque – First Monday 9.4)

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