Designing for Bridge Experiences
“The practice of user experience lacks the historical pedigree of many of its constituent elements, including human/computer interaction, library science, social-science research methods, product-development methodology, and, most of all, design. What it does enjoy, however, is a pragmatic, multidisciplinary approach that encompasses the intertwined social, economic, and technological forces it engages. It’s a contingent amalgamation – an assembly of what works – and a set of perspectives and problem-solving techniques that define how we, as practitioners, think about creating products and services.” (Joel Grossman – UXmatters)