“There’s such an explosion of content, and yet there’s so little understanding of it.” (The McKinsey Quaterly) – courtesy of deluca

“(….) a great interview with Roger Martin, Dean of Rotman. He provides a very crisp definition of what design thinking is about. Design thinking is about creating better things, while traditional analytic thinking is about choosing between things.” (Diego Rodriguez – metacool)

“Instead of thinking in terms of the organization and all the services and support this organization offers people, think in terms of real life. Look past the clinical kind of data and get to the warm, fuzzy, human heart of how people are making decisions and justifying actions and having emotional reactions to things that get in their way.” (Victor Lombardi – Rosenfeld Media)

“In my view, Web form design should be a part of any Web designer or developer’s toolkit. Because of the impact good form design can have, I think it behooves anyone making Web applications to know the ins and outs of Web form design.” (Louis Rosenfeld – Rosenfeld Media)

Interview with Robert Cailliau (1997) – “(…) essentially America has completely wiped out all computing industry in Europe.” (IEEE Computer Society)

“If you are ACM, you always put the computer first! (…) today, we identify professions like usability engineer and interaction designer, even user experience designer. But in the early days, it was human factors engineers and documentation designers. That human factors constituency was critical in the early days.” (Tamara Adlin – UX Pioneers)

“We in the user experience community often tend to be a bit uncomfortable when analysing quantitative data; that’s not the sort of thing that we learned in design school.” (Richard Maven – e-consultancy)

An interview with Nathan Shedroff – “Design processes bring a culture of brainstorming, critique, prototyping, and testing to the product and service development process.” (Nik Baerten – pantopicon) – courtesy of markvanderbeeken

An Interview with Donna (Maurer) Spencer – “Lots of information architects are really good at doing detail work and lots are really good at the strategy work. But it’s a pretty amazing skill to accomplish both at once and to flip between them from second to second.” (Jared Spool – User Interface Engineering) – courtesy of usernomics

“Bill has over fifteen years experience as a writer, information architect, product manager and now senior interaction designer with Ziba Design in Portland, Oregon. With Ziba, he frames and details the experience, flow, and interaction on consumer and medical products. Bill also writes about the variety and history of interaction design in everyday experiences on his blog, Push Click Touch, and is a frequent speaker at industry events. He is determined to stretch how people think about interaction design, from beyond the pure digital to any interaction between humans and the artifacts they create. Bill is on the Board of Directors of IxDA, the Interaction Design Association, and serves as Treasurer.” (Russ Unger – Boxes and Arrows)

“(…) I wanted to push the awareness of the term and concept of findability as high as usability. Folks like Jakob have done an amazing job of getting that word usability into everybody’s heads, and I’ve been on a campaign to do the same with findability.” (UX Pioneers)

“A 25-year veteran of the design and technology industries, Terry Swack hopped on the Internet bus a little earlier that most of us. As founder, in 1994, of web strategy firm TSDesign, and later Green Building Blocks and BlueEgg, she has witnessed firsthand consumers’ enthusiasm for (and resistance to) adopting new green products and technologies. She now heads up Clean Culture, a customer experience research and strategy consultancy focused on making clean tech and sustainable products more understandable and desirable. We asked Terry how the concept of user experience has helped shape her approach to product design.” (Sustainable Life Media)

“When you want to convince a developer to help you make a change to the product, nothing is as compelling as bringing the developer into the lab and having them watch people fail.” (Dan Harrelson – Adaptive Path)

“Design is one of the professions that bridges the analytical way of doing things with the synthetical way of doing things. If you consider analysis to be breaking a thing down into finite elements, and looking at relationhips inside it and making sense out of it, you can say that synthesis is about the interrelationships and the combinations of things. I think that designers have this unusual intuition for what could be meaningful in this analytical [information]. It’s less rational, and more emotional in its approach.” (Matt Balara – Interviews)

“As always, Mitch has plenty of wonderful things to say. There’s a significant history lesson, some pointers on entrepreneurialism, and some very frank perspectives on the principles of design.” (Ryan Freitas – Second Verse)

“The focus of my questions in this video interview with Howard Rheingold, was kindly suggested by the event organizer Leandro Agrò, and they focused on (a) the future of technology, (b) the speed at which things change, (c) who will eventually control the Internet, (d) what we can do about it, and (e) how pervasive technology will become in the next few years.” (Robin Good’s Latest News)

“(…) to push the thinking further with a discussion about content, UX teams, and how the relationships can be strengthened to create experiences and projects that really sing. The resulting conversation start with content basics and closes with a bold challenge.” (Kate Rutter – Adaptive Path blog)

“What are your favorite prototyping tools? (…) I think paper and pencil are really the most important, and the reason for that is that you can use them without any difficulties except for the fact that most people these days don’t know how to draw anything. In the good old days we used to teach engineers how to draw. I don’t mean draw a beautiful picture, I mean like draw a rectangle for a screen. Teaching them how to draw was essential. You and I could sit and draw, and then stick our drawings on the wall or on paper.” (Ambidextrous Magazine Issue 9)

“With the publication of his first book in 1962 at the age of 26, RSW began the singular passion of his life: making information understandable. He chaired the International Design in Aspen in 1972, the first Federal Design Assembly in 1973, followed by the National AIA Convention in 1976, before creating and chairing TED (Technology/Entertainment/Design) conferences from 1984-2002. He is the current Chair of the TEDMED Conferences. A B.Arch and M.Arch 1959 graduate with highest honors from the University of Pennsylvania, Mr. Wurman’s nearly half-century of achievements includes the publication of his best-selling book Information Anxiety and his award winning ACCESS Travel Guides. Each of his 81 books focus on some subject or idea that he personally had difficulty understanding.” (BIF3)

“Lorraine Justice Ph. D., is currently head of the Design School at the Hong Kong Polytechnic University. Dr. Justice has served in higher education for the past seventeen years, teaching in the areas of industrial design and human computer interface design. (…) Currently, Lorraine is involved in the shared organization (between the Polytechnic University and the Design & Emotion Society) of the 6th International Conference on Design & Emotion in Hong Kong, October 6-9, 2008 . The International Conference on Design & Emotion is a forum where practitioners, researchers and industry meet and exchange knowledge and insights concerning the cross-disciplinary field of design and emotion. Lorraine will also give a key-note lecture at this exciting event.” (Design & Emotion – Marco van Hout)