“A website shows the true face of the organization as never before. A website is increasingly the place where customers get that vital first impression.” (Gerry McGovern)

“A tech world that talked about ordinators, instead of Artificial Intelligence, probably would have produced Google in about 1980.” (Bruce Sterling – Viridian) – courtesy of petermorville

“Even the web giants like AOL, Google, MSN, and Yahoo need to observe these open standards, or they’ll risk becoming the ‘walled gardens’ of the new web and be coolio no more.” (Marc Canter – AlwaysOn) – courtesy of ruurdpriester

By Dr. Per Mollerup (Director of Mollerup Designlab) – “Thus wayshowing relates to wayfinding as writing relates to reading and as speaking relates to hearing. The purpose of wayshowing is to facilitate wayfinding. Wayshowing is the means. Wayfinding is the end. The introduction of the term wayshowing is an important contribution to information design.” (Reviewed by Rune Pettersson)

“I want to talk with you today about how teenagers are using a website called MySpace.com. I will briefly describe the site and then discuss how youth use it for identity production and socialization in contemporary American society.” (Danah Boyd – American Association for the Advancement of Science) – courtesy of karstenschmidt

“Edward Tufte’s new book, Beautiful Evidence, is now at the printer and should be available in May 2006. The book is 214 pages, full color, hard cover, and at the usual elegant standards of Graphics Press. Beautiful Evidence may be ordered now; the book will be sent immediately from the bindery when completed. The introduction and table of contents are shown (…).” (Edward Tufte)

“Wayfinding as a discipline: In your experience do you see wayfinding as a discipline becoming more integrated with design in architecture, urban, planning, landscape and retail? If so, in what areas has theories and practices towards wayfinding taken root? What barrier have you seen among designers in integrating wayfinding, egd and identity principals and practices in projects? What success stories have you seen, and what should designers do to communicate design process?” (The Wayfinding Place)

“While many companies will want to enhance their business with social media, not all will succeed. A social media platform doesn’t simply mean adding an online forum or blog. It requires a shift in organizational mindset, a mindset of constant and immediate customer interaction, customer-driven innovation, and exponential network effects. Only companies willing to make this shift will have the discipline to ask the right questions.” (Victor Lombardi – Management innovation Group)

“The frustration with feed grazing is that we soon have too many feeds, and many of the feeds overlap content. Ironically, however, we still want to add more feeds if they are relevant to us, and so we prune our feed list over time.” (Joshua Porter)

“A conversation about the role of design-driven leadership in the product development process with Bob Baxley, Dirk Knemeyer, Jeff Leftwich, and Luke Wroblewski.” (Functioning Form)

“Web 2.0 is an term referring to the ongoing transition to a full participatory Web, with participation including both humans and machines.” (Squidoo – Joshua Porter)

“I have reached the conviction that we are in the epicentre of a developmental process of civilisation that is carrying us elsewhere, transforming western culture in depth and possibly preparing the way for a worldwide civilisation.” (Michael J. – Notio)

“Design professionals often decry the lack of importance and investment their companies place on design. After all, most software projects revolve around a product’s engineering, to the ongoing detriment of its design—not to mention the chagrin of so many designers, who wriggle uncomfortably toward the bottom of the food chain. But there is a good reason for this: products can be very profitable without investing a single penny in interface design—at least, beyond the user interfaces the engineers build. Indeed, at least in the early stages of a market or company, resources dedicated to intentional interface design are often a bonus rather than being viewed as a necessity. Sound crazy? Consider the natural and normal evolution of a software product.” (Dirk Knemeyer – UXmatters)

“Web 2.0 is a fresh-faced starlet on the intertwingled longtail to the disruptive experience of tomorrow. Web 3.0 thinks you are so 2005. (…) my discomfort with the hype surrounding an emerging genre of web development turned into a full-blown hate-on.” (Jeffrey Zeldman – A List Apart)

“(…) there has been much discussion about cultural differences in the web design, especially in reference to animation and flashy elements. It looks right to offer Professor Hofstede’s ideas to readers here. These ideas were first based on a large research project into national culture differences across subsidiaries of a multinational corporation (IBM) in 64 countries.” (Geert Hofstede – uiGarden.net)

“Information design makes complex information easier to understand and to use, and Clear is dedicated to informing, inspiring, and defining the rapidly growing discipline and its participants. The journal is dedicated to stimulating thinking about information design through timely and thoughtful essays and articles from leaders in the field.” (AIGA)

“The traditional system of company-centric value creation (that has served us so well over the past 100 years) is becoming obsolete. Leaders now need a new frame of reference for value creation. In the emergent economy, competition will center on personalized co-creation experiences, resulting in value that is truly unique to each individual. The authors see a new frontier in value creation emerging, replete with fresh opportunities. In this new frontier, the role of the consumer has changed from isolated to connected, from unaware to informed, from passive to active. As a result, companies can no longer act autonomously, designing products, developing production processes, crafting marketing messages, and controlling sales channels with little or no interference from consumers. Armed with new tools and dissatisfied with available choices, consumers want to interact with firms and thereby co-create value. The use of interaction as a basis for co-creation is at the crux of our emerging reality. The co-creation experience of the consumer becomes the very basis of value. The authors offer a DART model for managing co-creation of value processes.” (C.K. Prahalad and Venkat Ramaswamy)

“The top two reasons executives usually cite when they decide to short-change the design process are a Shortage of Time and a Lack of Money. However, companies have much more time and money to lose by not investing in design. Several myths lead to the misperception that it’s easier and cheaper to do without design.” (Steve Calde – Cooper Newsletter)

“Learning music changes music. Learning about wine changes wine. Learning about Buddhism changes Buddhism. And learning Excel changes Excel. If we want passionate users, we might not have to change our products–we have to change how our users experience them. And that change does not necessarily come from product design, development, and especially marketing. It comes from helping users learn.” (Kathy Sierra – Creating Passionate Users)

“The intranet ecosystem still does matter (…). However, the focus has moved away from the analyst firms, the consulting companies and the gurus and back to the business customers.” (Shiv Singh – CIO)