“If I ran my business like this hospital conducted business, I would be out of business!” (Dirk Knemeyer)

“After pushing on the door of the business community for years, the doors are being flung open and business is embracing design. Now design has to deliver.” (Bruce Nussbaum – NussbaumOnDesign)

“Before you can launch a successful multilingual website, certain issues need to be addressed, including how the webserver chooses what language to present to the specific end user and how to handle pages that need be launched but have not yet been (fully) translated. In the year 1517 Martin Luther needed no less than ninety five statements to cause a reformation. I will do my best to address all of the issues mentioned before in the next eight statements.” (Cornelis Kolbach – cornae.org)

“Logical reasoning is a necessary condition. However, it’s increasingly clear that logic alone is not a sufficient condition for success for individuals and for organizations.” (Garr Reynolds – Presentation Zen)

“The Web has encouraged a belief that things can be free, or at least very cheap. It seems everyone is looking for a deal on the Web.” (Gerry McGovern)

“The Web empowers the customer more than it empowers the organization. This shift in power is only beginning to be felt.” (Gerry McGovern)

“Good design is possible with PowerPoint, so long as one knows a little something about design and how to best display information appropriate for their own unique situation.” (Garr Reynolds – Presentation Zen)

“In July 2006, a group of designers with nearly 50 cumulative years of experience designing products for companies like Apple, eBay, Macromedia, Nike, Palm, and Yahoo got together to talk about the future of design. We weren’t looking to predict what’s next but instead to discuss the patterns and trends affecting the design industry as we move forward.” (Luke Wroblewski – Functioning Form)

“A website that doesn’t understand what’s in its Long Neck is doomed to underperformance, if not outright failure.” (Gerry McGovern)

“E-learning as we know it has been around for ten years or so. During that time, it has emerged from being a radical idea—the effectiveness of which was yet to be proven—to something that is widely regarded as mainstream. It’s the core to numerous business plans and a service offered by most colleges and universities. And now, e-learning is evolving with the World Wide Web as a whole and it’s changing to a degree significant enough to warrant a new name: E-learning 2.0.” (Stephen Downes – eLearn Magazine)

“In 2001, design and politics hit the news big time when it was revealed that Florida’s badly designed butterfly ballot could have cost Al Gore the U.S. presidency. It is perhaps the most widely quoted example of the political impact of design. Yet pose the question, ‘Is design political?’ to the design industry and you’ll get back a big, resounding, ‘no’.” (Jennie Winhall – uiGarden.net)

“The old principles for the organization of knowledge turn out to be based on principles for organizing physical objects; in the digital age we’re creating new principles free of the old limitations. This is changing the basic shape of knowledge, from (typically) trees to miscellanized piles. This has consequences for the nature of topics, the role of metadata, and, crucially, the authority of knowledge. In short, the change in the shape of knowledge is also changing its place. Despite the hysteria too often heard, knowledge is not being threatened. We are way too good at generating knowledge, and it is way too important to us as a species. But, much of what we’re doing together on the Web is about increasing meaning, not knowledge. That re-frames knowledge — traditional and Wikipedian — in ways that are hard to predict but important.” (David Weinberger – Wikimania 2006 Proceedings)

“In using eyetracking to evaluate the usability of search forms for my previous article (…), we discovered much interesting data. I’ll provide an in-depth analysis of that data here.” (Matteo Penzo – UXmatters)

“(…) if you’ve been feeling jaded, skeptical, or even cynical about the hype surrounding Web 2.0, you should take advantage of any opportunity to hear Kelly’s perspective. It’s optimistic, refreshing, and downright uplifting; and he’s a great speaker, with a good sense of humor, too.” (The Yourdon Report)

“This material was created by NextD Research in collaboration with UnderstandingLab and as part of the NextD Futures series. This was part of a larger presentation originally made by GK VanPatter at the AIGA national design conference in September 2005.” (NextD)

“And every generation has to reinvent things in their own idiom. But it would be nice if a little history and an awareness of past work was added to what we do now, rather than continually reinventing it as if it were NEW. So wasteful, and at times quite boring to old farts like me. (…) it is difficult to see anything genuinely new in the excitable and shallow research about web sites which was not already established know-how in document design long before digital technology.” (David Sless – CRIA) – Comments are closed.

“Knowledge management is often seen as an information problem: how to capture, organize, and retrieve information. Given this perspective, it isn’t surprising that knowledge management evokes notions of data mining and text clustering and databases and documents. This is not wrong, but it is only part of the picture. We suggest that knowledge management is not just an information problem, but that it is, as well, a social problem.” (Thomas Erickson and Wendy A Kellogg)

“Complexity sells (sometimes). Customers are often impressed by all the extra features. The mood can change when they have to use the product.” (Gerry McGovern)

“The Web deserves professional management because the Web is central to the future of the organization.” (Gerry McGovern)

FM10 ‘Openness: Code, Science, and Content’: Selected Papers from the First Monday Conference, 15–17 May 2006 – “A theory of how we pay attention to other humans suggests why receiving it is both desirable and difficult. Humans can absorb as much attention as can be obtained, which differentiates it from other sorts of scarce goods. The theory also suggests a typology of openness, permitting an analysis of the different forms addressed in this Conference, along with others, both existing and potential. In this context, it seems reasonable to speculate on how attention–economic activity manifested through openness may help lead to further dominance of this type of economy. Groupings based on and espousing openness eventually may come increasingly to replace profit–making firms and even non–profit institutions such as universities, while making the pursuit of money largely irrelevant.” (Michael Goldhaber – First Monday 11.6)