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“The advent of social media has established a symbiotic relationship between social media and online news. This relationship can be leveraged for tracking news content, and predicting behavior with tangible real-world applications, e.g., online reputation management, ad pricing, news ranking, and media analysis. In this thesis, we focus on tracking news content in social media, and predicting user behavior.”
(Manos Tsagkias a.k.a. @samanos)
“What is created when we apply a process? When process is used consciously you have evidence of work for each part of the design process.”
(Daniel Stillman a.k.a. @dastillman ~ Core77)
“And so we find ourselves seeking a deeper transformation in the way we organise and build our society. We face a choice about the future we want to create and live within and who should be entrusted with envisioning, contributing and ultimately delivering that future. From the invention of the modern concept of the designer as an agent for change in the industrial era, to the demands of an ever-changing, interconnected global community, our needs for design and creativity have evolved. Designers are increasingly directing their talents to new problems, bringing professional creativity to the biggest and most important challenges of our times. As we acknowledge that the unprecedented demands facing public services cannot be met by increased funding alone, it seems right to look to those dissatisfied optimists for new approaches that will help deliver the innovative solutions we need.”
(Andrea Siodmok a.k.a. @designcomedy ~ Design Council)
“Problem solving in a critique is also a frequent occurrence. It seems to be a common trait of people who are involved in the design, development and overall creation of things, whether they be websites, products, services, or whatever. We can’t help but try to solve problems. It’s just the way our brains work. But in the context of a critique, problem solving and jumping to solutions can be detrimental for a number of reasons.”
(Adam Connor a.k.a. @adamconnor ~ Discussing Design)
“The Design for Usability project published a book that provides the product development community with a comprehensive and coherent overview of the results of the project, in such a way that they can be applied in practice. The book outlines the studies conducted in the project, and indicates how the individual research projects are related and which of them can be applied in a coherent mode.”
(Edited by @jaspervankuijk ~ Design for Usability)
“(…) it makes sense now to call attention to the distinction between Dr. Fogg’s Behavior Theory – the emerging discipline of behavior design – and the widening concept of design thinking. In my mind, both occupy some similar space but are not mutually exclusive or competing thought architectures. BJ and I briefly discussed how design thinking and behavior design relate to one another, and he admittedly has not arrived at a definitive relationship, though he believes they are complimentary. I’m hopeful Dr. Fogg is willing to have an ongoing conversation with me about their relationship, and work with the design community to develop a framework in which behavior design and design thinking can be successfully leveraged together. Held in comparison, behavior design fits quite nicely into the larger Design Thinking or Human Centered Design process, and can be employed with great effect as part of a design thinker’s arsenal.”
(Ryan Wynia a.k.a. @ryanwynia ~ Technori)
“Users don’t always know exactly what they want. Sometimes they know only that they want help figuring out what they want. This makes figuring out user intent particularly challenging for marketers and product manufacturers.”
(Jordan Julien a.k.a. @thejordanrules ~ UXmatters)
“It’s common in design to discuss the “language of things”, the language expressed by physical objects and digital systems. We often consider the visual layout of a website – how it guides a user; what the hierarchy of fields in a form might suggest; or what the look and feel of a product says about a brand or company – but what about that company’s words; how do they fit into all this?”
“We often take decisions by using the wrong or outdated tools and theories. Network science and tools are readily available to inform decisions in different sectors and organizations. Their adoption for decision-making should be further promoted.”
“The EPIC Conference promotes the use of ethnographic investigations and principles in the study of human behavior as they are applied in business settings. By understanding people, what they do, how they do it and how these change over time, we can create better business strategies, processes and products, as well as enhance and simplify people’s lives. Beyond this, the conference aspires to promote the integration of rigorous methods and theory from multiple disciplines into business practices; to advocate business decisions based upon sound research; to promote public recognition of practicing ethnography as a profession; and to support the continuing professionalization of the field.”
“This workshop aims to bring together researchers from academia and industry, as well as industry practitioners, who are conducting UX design and evaluation work and who either are applying theories, theoretical concepts and frameworks in their UX research or have concrete plans to do so.”
“For a UX professional, one of the hardest things to measure is how much stakeholders and clients have bought into UX research. There is no clear, quantifiable answer to this question. Nevertheless, there are several signs that indicate stakeholder engagement, uptake, and buy-in. This article identifies some of these signs.”
(Tomer Sharon a.k.a. @tsharon ~ UXmatters)
“It’s interesting to think of what the future might bring in information-capture technology for user research. In my dreams, an ideal tool would be on a tablet, reducing the massive amount of paper that I currently waste when capturing handwritten notes. It would allow me to view a discussion guide and add handwritten notes using a stylus. My notes would be synced with either an audio recording or a wireless video recording, which would make it easy to jump to any point in a recording that corresponds to particular notes. The application would then take my handwritten notes and automatically convert them to text that I could manipulate in a word processor. Do you know of any tools that would let me achieve this? If not, I can dream. In the meantime, I’ll be taking plenty of handwritten notes on paper and backing them up with audio or video recordings.”
(Jim Ross a.k.a. @anotheruxguy ~ UXmatters)
“(…) integrative thinking and design thinking hold a lot of promise. But will these methods lead us to the effective solutions our corporate and community sponsors require, and the authentic connections with customers we hope to create? And will we realize a future of design that includes the increased impact we seek? I believe the answer is ‘Yes, yes, and…’ Yes, these methods can be effective. Yes, they can drive impact. And they could drive more impact if we apply the behaviors that they require to ourselves and not just to external problems and research subjects. It’s not sufficient to think different, we must be different by demonstrating compassion, curiosity, openness, a comfort with ambiguity, and an unconditional positive regard for our experiences with one another.”
“An increasing number of organizations and individuals who develop software products, Web applications, Web sites, or other digital products are gaining a better understanding and appreciation for user experience and UX design and research. Subsequent to the introduction of some magnificent products and services that many executives now own or use-such as smartphones, tablets, Web applications, social media, and video games-they have gained a better understanding of what UX design and research can do to boost the success of a business offering.”
(Tomer Sharon a.k.a. @tsharon ~ UXmatters)
“Simple usability tests where users think out loud are cheap, robust, flexible, and easy to learn. Thinking aloud should be the first tool in your UX toolbox, even though it entails some risks and doesn’t solve all problems.”
“In this article, we give you some personal perspective on the changing role of human-computer interaction (HCI) researchers practicing in industry over the last 25 years and look to the future. We identify long-lasting themes and emerging trends and add some insight from our experiences working in IT research and development. These experiences include collaborating as team members on a series of HCI research projects during 15 of over 20 years at IBM Research. We also describe what it has been like having a two-person HCI household over the years.”
(Clare-Marie Karat and John Karat ~ Journal of Usability Studies Vol. 7, Issue 1, November 2011, pp. 1-8)
“As experience design has evolved from early ideas about human-computer interaction to our present understanding, we can see how the industry has shaped the tools for studying, influencing, mediating, and sometimes even controlling the way people experience the artifacts they interact with. But that raises a question: can experience really be designed? And it certainly triggers lively debate.”
(Sorin Pintilie a.k.a. @flyandcolors ~ UX Magazine)
“The attention for experiences as economic offerings has increased enormously in the last decade. However, the lack of a clear definition of experience and the bias towards the organization’s perspective in the discourse cause much confusion. In this study experience is taken back to its basis: the encounter between an individual and his or her environment. Different concepts, effects and values of experience are defined to construct a more integrative discourse for the experience economy from the individual’s perspective. To reap the benefits that the experience economy offers, the role of organizations has to change from a directing and controlling one to a more supporting and facilitating one. A true recognition of the co-creation that takes place in experiences shows how much latent potential for creating value there is yet to discover.”
“The first thing you should decide is what you want to focus on. There is a great variety of roles in user experience. Some UX professionals are generalists who do everything from user research to UX design – and sometimes even software development. Others specialize on a particular aspect of user experience such as interaction design, visual design, content strategy, or ethnography. And many fall somewhere in between – for example, a UX Architect who conducts user research and is responsible for every aspect of UX design except visual design.”
(Jim Ross a.k.a. @anotheruxguy ~ UXmatters)
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