Bringing users into your process through Participatory Design

I hear the distant voices of Pelle Ehn, Susanne Bødker and Morten Kyng calling us.

“We’ve been seeing an intense pressure on businesses to rapidly make sense of customer needs and demands, then incorporate that feedback into new or existing products. For today’s designers, it can be challenging to make well-informed decisions about the large and small details that comprise these products, especially when working within the constraints of an agile/scrum methodology.”

(David Sherwin a.k.a. @changeorder ~frog Design Mind)

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