Modelling human behavior with ‘point’and-click’.
“Listboxes and dropdowns are compact UI controls that allow users to select options. Listboxes expose options right away and support multi-selection while dropdowns require a click to see options and support only single-selection.”
Anna Kaley a.k.a. /annalahey ~ Nielsen Norman Group ★
In search we trust.
“Knowledge workers such as healthcare information professionals, legal researchers, and librarians need to create and execute search strategies that are comprehensive, transparent, and reproducible. The traditional solution is to use command-line query builders offered by proprietary database vendors. However, these are based on a paradigm that dates from the days when users could access databases only via text-based terminals and command-line syntax. In this paper, we present a new approach in which users express concepts as objects on a visual canvas and manipulate them to articulate relationships. This offers a more intuitive user experience (UX) that eliminates many sources of error, makes the query semantics more transparent, and offers new ways to collaborate, share, and optimize search strategies and best practices.”
Farhad Shokraneh a.k.a. /farhad-shokraneh ~ Weave: Journal of Library User Experience 3.1 ★
Where’s the human voice these days? In the machine?
“It’s an important time to be in voice design. Many of us are turning to voice assistants in these times, whether for comfort, recreation, or staying informed. As the interest in interfaces driven by voice continues to reach new heights around the world, so too will users’ expectations and the best practices that guide their design.”
Preston So a.k.a. @prestonso ~ A List Apart ★
Up to the next two decades of the field of ‘previously-known-as-UX’.
“The book started serendipitously in the mid-’90s era of dial-up when acclaimed magazine designer and typography sage Roger Black, who is credited with the design or redesign of Rolling Stone, the New York Times Magazine and Esquire, along with websites like Barnes & Noble’s, approached Krug about a possible book deal with Macmillan Publishers. At the time, the two had been consulting for @Home Network, one of the country’s first high-speed cable internet service providers. They were close colleagues who admired each other’s work — Black the graphic design sage and Krug the usability pro.”
Jeff Link ~ built in ★
Left and right, in brain and heart.
“Every so often psychologists change their minds about what drives human behavior. Early in my career, psychologists claimed that people made rational decisions. Today, thanks to neuroscience, the prevailing view is that we make irrational, emotionally-driven decisions.”
Brian Cugelman a.k.a. /cugelman | @Cugelman ~ UX booth ★
Some much needed insights on design education (in this special issue).
“I am not inclined, for several reasons, to believe there are straightforward goals for educators seeking to shape the designer of 2025. The embedded assumption that there are broad similarities among designers is my first worry. I don’t just believe that differences are inevitable—I believe in the value of diversity in individual experience and individual points of view. I see thinking through making as vital in my little corner of design, and as valuable resource for educators in general. Thinking through making—once a common way of approaching the world—has largely disappeared, but art and design programs would do well to preserve this important approach. (…) To some extent, the popularity of design thinking has demonstrated the value of a variety of thinking through making. Much of the conversation around design thinking assumes that the future of design is in the tackling of larger, more complex, and often immaterial tasks. While I embrace that, I wonder whether moves toward larger, more complex, often immaterial projects as the center of undergraduate training undermines the learning of the sort of skills we hope designers have.”
Gunnar Swanson a.k.a. /gunnarswanson ~ She Ji 6.1 ★