All posts from
June 2009

Content First

“Kristina Halvorson quotes the origin of the phrase information architecture. Then Tufte came along. Designers took it upon themselves to craft information that was understandable and digestable. Then the web came along. To begin with, it was treated as a visual medium. Jesse James Garrett changed the emphasis to user experience. But where is content in Jesse’s diagram? It’s on the second level. Then it disappears. We were approaching content on the same level as functional specs; a feature than can be ticked off a list. But content is a living, breathing thing that evolves over time. Once you put it online, you are required to feed it and take care of it.” (Jeremy Keith – Adactio)

The Service Designers

“While far more attention is still paid to the design of products, there is an argument to be made that we’ve entered a service economy. It’s not only products that are designable experiences; services are creating new challenges for designers and are increasingly demanding attention. As the line between products and services blurs (if it ever was there before), the emergence of service design has risen to demand a need for new ways of working to make for more meaningful services—whether those services are tangible, intangible, or a combination. Four designers engage in 10-minute discussions about the service sector and its different design challenges.” (The UX Workshop)

Blind Search

“(…) the search engine taste test. Type in a search query above, hit search then vote for the column which you believe best matches your query. The columns are randomised with every query. The goal of this site is simple, we want to see what happens when you remove the branding from search engines. How differently will you perceive the results? – I work for Microsoft. This site is not affiliated with my employer, it is not a Microsoft initiative, it’s simply me having fun in my spare time.” (Michael Kordahi) – courtesy of rnagtegaal

Content Strategy: Content is King! (preso)

“Why do users visit a website? Most likely it’s for the content. Then why is content strategy the most neglected aspect of user experience design? Delivering the right content to meet user needs requires attention throughout the process — it must be planned, analyzed, produced, edited, managed, and maintained. Even though content is the centerpiece of the user’s experience, it rarely gets the attention it deserves during site design and development. This workshop addressed how to integrate content strategy into the website design process, ensuring that the content that gets created is what users need.” (Karen McGrane)

Designing a Unified Experience: Bringing Interaction, Visual, and Industrial Design Together

“Interaction design, visual design, and industrial design are distinct disciplines for good reason: Each excels in different ways. Interaction designers must be good at imagining structure and flow, which requires strong analytical skills and a high degree of rigor, especially for complex systems. Visual designers and industrial designers are masters of visual and physical usability but are also masters of emotion: They know how to evoke caution, attract attention, and instill desire for a product at first glance. Users have just one experience of a product, though. All three aspects of the design must work in concert, or the product will fail to satisfy. Integration of the three disciplines is a central theme of Kim’s new book, Designing for the Digital Age.” (Kim Goodwin – The UX Workshop)

EuroIA 2009 Programme: What’s Happening

“This year we will explore the theme of ‘Beyond Structure’. That’s because websites have moved to a new level. Any random page can be accessed from Google. Pages themselves may consist of information from many sources. And even the concept of a ‘page’ is changing thanks to new backend technologies. In other words, we’ve moved beyond the traditional sitemap and into a new and exciting era of web development.” (EuroIA.org)

International Standards for Usability Should Be More Widely Used

“Despite the authoritative nature of international standards for usability, many of them are not widely used. This paper explains both the benefits and some of the potential problems in using usability standards in areas including user interface design, usability assurance, software quality, and usability process improvement.” (Nigel BevanJournal of Usability Studies May 2009)

What the heck is the nature of UI design?

“In this article, I will offer an answer and then I will take a look at authority, power and weight of UXP on multimedia projects relating on the teams and how it could or should refer to for guidance in their work. I hope my answers to these questions will be helpful as well as provocative enough to drive some reactions and feedbacks from readers.” (Holger Maassen – ux4dotcom)

Apple, IKEA and Their Integrated Architecture

“The design of a physical space can and should take advantage of information architecture (IA) deliverables, in particular when designing an integrated model of IA across environments. The user must be able to easily consult technology-dependent environments such as digital media or printed paper catalogs in line with the information flow carried through the website. Conveying the relevance of information to the user/consumer by means of applying IA principles with a view to designing a crisscross-connecting model of human-information interaction is the focus of these studies.” (Davide Potente and Erika Salvini – ASIS&T Bulletin April/May 2009)

Know Your Core: Providing Focus for Web Applications

“As the Web has grown, the cost of getting a new application online has plummeted. Web hosting services with unlimited bandwidth and storage now cost less than ten dollars a month. Free open source platforms can easily power the back-end of an application. Free development toolkits for client-side programming (JavaScript) and styling (CSS) make building the front-end of an application much faster. In aggregate, these factors enable a new Web application to get in front of a global audience very quickly and easily.” (Luke WroblewskiUXmatters)

Dear Content Strategists

“Well done. You guys are fantastic. You’ve got some great leaders among you, and more importantly, you seem to be generating a lot of meaningful grass roots activity. The world really needs you, and you’re poised to achieve some big things over the next couple years. Just don’t screw it up, OK?” (Louis Rosenfeld)