All posts from
May 2006

Information architecture for high-fashion store

“In December 2001 the Italian haute couturier Prada opened its groundbreaking new “epicenter” store in New York City, designed by the Dutch architect Rem Koolhaas. IDEO, working with Koolhaas and his architecture and research firm OMA/AMO, created the invisible technology that allows Prada staff members to choreograph the in-store sales experience. IDEO Human Factors specialists interviewed store staff and observed the technology currently in use. The results of this research were incorporated into the design of the store’s information architecture, as well as the interactive dressing rooms and the in-store devices that allow the staff to focus completely on the customers, such as the Staff Device, the Recharging Trolley, the Staff Clip, and the Customer Card.” (IDEO)

Sphere: Balancing Power and Simplicity

“Part of the challenge of this project was the relative universality of search. For many users, search has become so familiar that it’s a de facto means of navigation. Meanwhile algorithms have become more advanced, and the number of indexed pages has grown exponentially. There’s potential to do so much more with search, but there are relatively few standards for how to present users with more options.” (Ryan FreitasAdaptive Path)

Understanding Experience in Interactive Systems PDF Logo

In: DIS04 Conference Proceedings, Cambridge, MA, August 2004 – “Understanding experience is complex. Designing the user experience for interactive systems is even more complex, particularly when conducted by a team of multidisciplinary experts. (…) In this paper, we argue that an interaction-centered view is the most valuable for understanding how a user experiences a designed product.” (Jodi Forlizzi and Katja Battarbee)

User experience: A research agenda PDF Logo

“Over the last decade, ‘user experience’ (UX) became a buzzword in the field of human-computer interaction (HCI) and interaction design. As technology matured, interactive products became not only more useful and usable, but also fashionable, fascinating things to desire. Driven by the impression that a narrow focus on interactive products as tools does not capture the variety and emerging aspects of technology use, practitioners and researchers alike, seem to readily embrace the notion of UX as a viable alternative to traditional HCI. And, indeed, the term promises change and a fresh look, without being too specific about its definite meaning. The present introduction to the special issue on ‘Empiral studies of the user experience’ attempts to give a provisional answer to the question of what is meant by ‘the user experience’. It provides a cursory sketch of UX and how we think UX research will look like in the future. It is not so much meant as a forecast of the future, but as a proposal – a stimulus for further UX research.” (Marc Hassenzahl and Noam Tractinsky)

In The Making

Proceedings from the Nordic Design Research Conference (May 29-31 2005, Copenhagen Denmark) – “Design is a restless field positioned as a productive practice in between conceiving and making. Design research is no less volatile, as it explores, explains and challenges what we know in and through design.” (About the conference)