ROI for Usable UI Design: Examples and Statistics 
“Usability increases customer satisfaction aqnd productivity, leads to customer trust and loyalty, and inevitably results in tangile cost savings and profitability.” (Aaron Marcus)
All posts from
September 2002
ROI for Usable UI Design: Examples and Statistics
IDblog
… an information design weblog (Beth Mazur)
Information Architecture: Learning How To Classify
“If you are a knowledge worker, a key skill you require is how to classify content. Classification skills are needed in order to better organize content on your computer, for your emails, and for how you compose documents.” (Gerry McGovern)
IA Summit 2003
Information Architecture ‘Making Connections’ – Call for Participation (ASIS&T)
The New Rationalism
“Moggridge noted that the aesthetics recede as behaviour becomes more important – that behaviour is the aspect people actually engage with.” (Dan Hill – cityofsound/blog)
Ambient Findability
“I want to be able to find anything, anywhere, anytime.” (Peter Morville – Semantic Studios)
Flash, Usability, and Information Design
“From the point of view of information design, the relevance of a technology derives from how it assists thinking about evidence.” (Edward Tufte – Ask E.T.)
Q&A with Don Norman
A freewheeling exchange with a true visionary of interaction design (Lisa Neal – ACM eLearn Magazine)