“We have compiled 10 guidelines for building the credibility of a web site. These guidelines are based on three years of research that included over 4,500 people.” (The Stanford Web Credibility Research)
“The popularity of the WIMP interface opens up real possibilities for developing new forms of human communication based around images rather than text.” (Intellect Publishers)
“(…) in our imperfect world, users have come to depend on URLs to communicate key information as they navigate through the Web.” (Jesse James Garrett – Adaptive Path)
“We cognitive agents, humans and computers, currently interact with and process information in order to adapt meaningfully to the world, both directly and through our representations of the world, the latter built up in the coherent pictures we call common sense and science.” (P. Duchastel – Information Design Atelier)
“The usefulness of personas in defining and designing interactive products has become more widely accepted in the last few years, but lack of published information has, unfortunately, left room for a lot of misconceptions about how personas are created, and about what information actually comprises a persona.” (Kim Goodwin – User Interface 7 East)
“(…) there is currently no standard for allowing web sites to share data with respect to their categorization, organization, and labeling.” (Jeff Lash – Digital Web Magazine)
“User Interface Engineering’s Christine Perfetti recently sat down with Mitch to talk about how account planning techniques can benefit designers.” (C. Perfetti – User Interface Engineering)
“So you think you are an interaction designer? Not if you cannot answer all the following questions quickly and with authority.” (Bruce Tognazzini – AskTog)
“Card sorting is an excellent approach to help you choose your classifications. It can help shortcut long, tedious and often fruitless debate.” (Gerry McGovern)
“This article will review what instructional designers do, describe knowledge management, and indicate how knowledge management is influencing instructional design.” (J. Michael Spector and Gerald S. Edmonds – ERIC)
“Making an application that meets the goals and expectations of its users is a pretty hard task – you really need to know a lot about the potential users.” (Sven Ryen – Interface Mafia)
“This report reviews the designs used today for entering dates into hotel booking websites. It proposes a tested, easy-to-use, date-entry layout style and format that can be implemented on any hotel booking website.” (Travel UCD)
“(…) the retail environment, which has centuries of experience behind it, might have a few lessons to teach those of us in the emerging discipline of web design.” (Saul Carliner – Boxes and Arrows)