“This chapter discusses user interfaces for communication between human information seekers and information retrieval systems.” (Matty Hearst – Modern Information Retrieval)
“The Internet is steadfastly becoming a highly popular medium for the distribution and communication of ideas and knowledge.” (Johan Bollen – VU Brussel BE)
“What bothers me most about web and intranet redesign projects is the widespread practice of throwing out the baby with the bathwater.” (Peter Morville – Semantic Studios)
“(…) a hopeful attempt to discuss and capture ideas that may lead to useful shared services for the information architecture community” – (Louis Rosenfeld et al.)