“(…) an up-to-date explanantion of the design of the current and next generation interactive technologies, such as the web, mobiles and wearables.” (J. Preece et al. – John Wiley & Sons)
“The prevalance of digital information raised issues regarding the suitability of conventional library tools for organizing information.” (Jian Qin & Stephen Paling – School of Information Studies Syracuse University)
“The much-hyped man continued with his evangelist mission, bringing with him a band of cohorts charged with making the Internet a better place, through better design and appreciation of the user.” (Usability News)
“The central goal of this book is to teach the reader how to design user interfaces that will enable people to learn computer systems quickly and use them effectively, efficiently, and comfortably.” (Clayton Lewis and John Rieman 1993 – 1994)
“(…) to suggest that Web content and applications can be authored, generated or adapted for a better user experience” (Roger Gimson et al. – W3C Working Draft)
“(…) to test a proposed or existing categorization scheme of a website to determine how well the categories and items are understood by users.” (NIST Web Metrics)
“(…) the power struggle in machine/human relationships and what it means today to be information-technology literate” (Jeremy J. Shapiro – ACMUbiquity)