LUX, the Library User Experience. Cell division in the field.

“This paper explores service design as a relevant method for service assessment and creation in a library environment. Service design allows for a holistic and systemic look at the various systems that make a library function. This methodology is a co-creative process conducted with library staff and patrons. By working together, librarians and patrons can create more relevant services or refine current services to be more effective and efficient.”

(Joe Marquez and Annie Downey ~ Weave Volume 1 Issue 2) ★